Noc Performance Analyst
CurrentExperienced in network performance and security across 2G-5G technologies, I specialize in optimizing network functionality and user experience using advanced data analytics. My expertise with Python, especially Pandas, has led to innovative solutions in real-time event monitoring and performance optimization.Professional Expertise• Advanced Monitoring: Proficient in continuous network KPI monitoring, I've effectively resolved multiple outages and performance issues, enhancing operational efficiency through a custom automated dashboard.• Data Analytics & Solutions Development: Leveraging Python's Pandas for detailed performance data analysis, I developed a dashboard that automates monitoring of KPI degradations and RTTS ticketing with Selenium, significantly cutting downtime and boosting reliability.• Cross-functional Collaboration: As a strong communicator, I collaborate closely with NOC, GTAC, Optimization, and Care teams to swiftly resolve network issues, ensuring that all stakeholders, including management at Nokia and STC, are fully aligned and informed.• Stakeholder Engagement & Communication: I am recognized for providing clear, concise updates and maintaining transparency, fostering trust and facilitating informed decision-making among key stakeholders.• Data Security & Compliance: I have implemented robust data management processes to safeguard critical performance data and enhanced data visualization with Google Maps and heat maps, improving the identification and analysis of network issues.• Skilled in SQL data extraction, web scraping with Selenium and BeautifulSoup, and data wrangling with pandas. Experienced in developing GUIs with Tkinter, websites with Bootstrap, and forms with Flask. Created automated alert systems, WhatsApp messaging services, and a self-reporting bot. Expert in object-oriented programming, enhanced security for password generation, and developed solutions for supply chain cost optimization.