Saad Ali
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Saad Ali Email & Phone Number

Fintech Analyst: Driving Innovation at i2c Inc.
Location: Pakistan, Pakistan, Pakistan 2 work roles 1 school
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Current company
i2c Inc.
Role
Fintech Analyst: Driving Innovation
Location
Pakistan, Pakistan, Pakistan
Company size
969 employees

Who is Saad Ali? Overview

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Quick answer

Saad Ali is listed as Fintech Analyst: Driving Innovation at i2c Inc., a company with 969 employees, based in Pakistan, Pakistan, Pakistan. AeroLeads shows a matched LinkedIn profile for Saad Ali.

Saad Ali previously worked as Product Operations Analyst at I2C Inc. and Associate Product Operations Analyst at I2C Inc.. Saad Ali holds Bachelor'S Degree, Computer Science from University Of Engineering And Technology, Taxila.

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Email format at i2c Inc.

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i2c Inc.

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Profile bio

About Saad Ali

Seasoned Fintech professional with a proven track record in Product Operations Analysis, boasting two years of hands-on experience. Specializing in EMV technology, Debit, Prepaid, and Credit cards within the VISA and Mastercard networks. Proficient in ISO 8583 domain knowledge, 3D Secure transactions, and adept at API implementation leveraging tools like Postman. Passionate about navigating the complexities of the financial technology landscape to drive operational excellence and innovation.

Current workplace

Saad Ali's current company

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i2c Inc.
I2C Inc.
Fintech Analyst: Driving Innovation
redwood city, california, united states
Website
i2cinc.com
Employees
969
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2 roles

Saad Ali work experience

A career timeline built from the work history available for this profile.

Product Operations Analyst

Current
I2C Inc.
  • Spearheaded program management and implementation for various clients (Consumer/Business/Corporate) in launching prepaid and debit card products.
  • Leveraged expertise in EMV technology, credit cards, and 3D Secure transactions to ensure seamless execution.
  • Engaged with global clients to provide customized solutions including API/OLTP certifications, client data reports, and product trainings.
  • Enhanced client satisfaction and retention through effective communication and tailored support.
  • Collaborated closely with development teams to identify and resolve technical issues, resulting in a 20% reduction in support tickets.
  • Maintained meticulous records of customer interactions and technical challenges, contributing valuable insights to product development and customer service improvements.
Jan 2023 - Present

Associate Product Operations Analyst

I2C Inc.
  • Provided technical support to a diverse clientele, offering swift resolution to software and hardware-related inquiries, encompassing EMV technology, debit, prepaid, and credit card systems.
  • Expertly navigated complex technical issues, utilizing a combination of email, phone, and chat support channels, ensuring seamless customer experiences and satisfaction.
  • Acted as a pivotal escalation point for challenges, liaising with specialized teams to expedite resolutions and minimize customer downtime, thus upholding service level agreements (SLAs).
  • Collaborated seamlessly across multifunctional teams, fostering synergy between product development, quality assurance (QA), and customer support departments to streamline issue identification and resolution processes.
  • Implemented proactive measures to anticipate and mitigate recurring technical issues, driving a reduction in support ticket volumes and enhancing overall customer satisfaction.
  • Proactively engaged in ongoing training and upskilling initiatives to stay abreast of emerging technologies and industry best practices, ensuring a continuously elevated standard of technical support delivery.
Jun 2022 - Dec 2022
Team & coworkers

Colleagues at i2c Inc.

Other employees you can reach at i2cinc.com. View company contacts for 969 employees →

AI Asad Idrees Asad Idrees Colleague at I2C Inc. Lahore District, Punjab, Pakistan, Pakistan View → OZ Omer Zahid Omer Zahid Colleague at I2C Inc. Pakistan, Pakistan View → AM Azan Mehboob Azan Mehboob Colleague at I2C Inc. Lahore, Punjab, Pakistan, Pakistan View → MB Muhammad Badar Awais Muhammad Badar Awais Colleague at I2C Inc. Pakistan, Pakistan View → SS Saqib Saeed Saqib Saeed Colleague at I2C Inc. Lahore, Punjab, Pakistan, Pakistan View → NH Naveed Hussain Naveed Hussain Colleague at I2C Inc. Lahore District, Punjab, Pakistan, Pakistan View → AL Amir Latif Amir Latif Colleague at I2C Inc. Pakistan, Pakistan View → AU Asad Ullah Asad Ullah Colleague at I2C Inc. Lahore, Punjab, Pakistan, Pakistan View → FI Fawad Ishaq Fawad Ishaq Colleague at I2C Inc. Montreal, Quebec, Canada, Canada View → MB Muhammad Bilal Zahid Khan Muhammad Bilal Zahid Khan Colleague at I2C Inc. Lahore, Punjab, Pakistan, Pakistan View →
1 education record

Saad Ali education

FAQ

Frequently asked questions about Saad Ali

Quick answers generated from the profile data available on this page.

What company does Saad Ali work for?

Saad Ali works for i2c Inc..

What is Saad Ali's role at i2c Inc.?

Saad Ali is listed as Fintech Analyst: Driving Innovation at i2c Inc..

Where is Saad Ali based?

Saad Ali is based in Pakistan, Pakistan, Pakistan while working with i2c Inc..

What companies has Saad Ali worked for?

Saad Ali has worked for I2C Inc..

Who are Saad Ali's colleagues at i2c Inc.?

Saad Ali's colleagues at i2c Inc. include Asad Idrees, Omer Zahid, Azan Mehboob, Muhammad Badar Awais, and Saqib Saeed.

How can I contact Saad Ali?

You can use AeroLeads to view verified contact signals for Saad Ali at i2c Inc., including work email, phone, and LinkedIn data when available.

What schools did Saad Ali attend?

Saad Ali holds Bachelor'S Degree, Computer Science from University Of Engineering And Technology, Taxila.

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