Saada Mubarak Email & Phone Number

I bring extensive experience in data management and administrative support, specializing in entering and updating information into company systems from various sources. My expertise in database maintenance involves organizing and enhancing data entry processes, which has significantly improved efficiency and accuracy.I ensure compliance with sales processes while effectively communicating new policies to relevant stakeholders. By providing senior management with regular reports that summarize key metrics—including dues, pending deals, cancellations, and post-sales approvals—I contribute to informed strategic decision-making.In my role, I manage customer complaints promptly and collaborate with logistics, sales, and credit teams to ensure timely order fulfillment. I support the sales team in closing deals and oversee various administrative functions, keeping all parties informed about order backlogs and relevant updates.With strong analytical skills, I handle large volumes of data efficiently. My effective communication fosters collaboration among team members, customers, and senior management. I emphasize time management and organizational abilities to consistently meet deadlines and prioritize tasks effectively. My commitment to maintaining high accuracy in data entry and documentation ensures the integrity of our processes.

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  Customer Service Executive

  Al Khayyat Investments (Aki)

  Dec 2022 - Present - Dubai, United Arab Emirates

  • Enter and update data into company systems from various sources.• Database Maintenance: Maintain, organize, and assist in improving databases and data entry processes.• Help improve data entry processes and resolve data entry issues effectively.• Drafting Documents: Prepare Sale-Purchase Agreements, Unit Reservation Forms, and other customer documentation.• Execute compliance with sales processes and communicate new policies to relevant stakeholders.• Provide senior management with regular reports summarizing dues, pending deals, cancellations, and post-sales approvals.• Update sales reports and manage ad hoc reporting requests.• Handle customer complaints promptly and escalate issues when necessary.• Work with logistics, sales, and credit teams to ensure timely order fulfillment.• Administrative Support: Support the sales team in closing business and completing administrative functions related to sales.• Update customers and internal stakeholders on order backlogs and other relevant information.• Ability to handle large volumes of data and analyze information effectively.• Effective communication skills to interact with team members, customers, and senior management.• Strong time management and organizational skills to meet deadlines and prioritize tasks.• High level of accuracy in data entry and documentation.

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  Abu Dhabi Vocational Education And Training Institute (Adveti)

  Accounting