Saad Aslam Email & Phone Number

Riyadh, Saudi Arabia

• Work closely with business leaders to understand their goals, challenges, and strategies.• Align IT initiatives with business objectives to drive innovation and efficiency.• Conduct thorough analysis of business processes and requirements.• Identify opportunities for process improvement and technology enablement.• Lead or contribute to the planning, execution, and monitoring of IT projects.• Ensure projects are delivered on time, within scope, and within budget.• Foster effective communication between business units and the IT department.• Collaborate with cross-functional teams to deliver integrated solutions.• Recommend IT solutions that meet business needs and improve overall efficiency.• Ensure compliance with regulatory requirements and security standards.• Collaborate with vendors to evaluate and select appropriate technology solutions.• Manage vendor relationships and contracts.• Define and track key performance indicators (KPIs) to measure the success of IT initiatives.• Provide regular updates to stakeholders on project status and performance metrics.

Riyadh, Saudi Arabia

• Collaborate with sales, warehouse, finance, marketing, and customer success teams to develop and implement automation strategies that improve sales efficiency, increase productivity, and enhance customer experience.• Configure and maintain the company's sales automation tools.• Lead the Integration between SAP and Sales Force Automation Software and Automatic Dispatcher system.• Lead the different Integration between E-Commerce Platform, Sales Force Automation (SFA) Software, Call Centre, and Payment Gateway.• Develop and implement training programs to educate sales and other teams on the use of sales automation tools and processes.• Monitor and analyze sales data to identify trends, track performance, and make data-driven decisions to improve sales processes.• Provide technical support to sales and other teams to ensure the proper use and functionality of sales automation systems.• Act as Bridge between IT, Vendor, Sales, and other departments.• Capture requirements from different departments for system upgrades and reports/module development.• Requirement Gathering and drafting of Business Blueprint (BBP) and Change Request documents by coordinating with stakeholders and escalating them to different Vendors for implementation and execution.• Monitor vendor KPIs and ensure new developments and escalated issues are resolved within agreed timelines.• Responsible for Conducting User Acceptance Testing (UAT).• Continuously evaluate and optimize sales automation processes to improve efficiency and accuracy.

Pakistan

• Monitor secondary sales systems activities in the assigned regions.• Implementation and support of new secondary sales application.• Provide first level support to end users of the application and field sales force.• Perform sales system related regional audits frequently and coordinate with field sales to ensure system compliance and adherence to standard operating procedures.• Capture requirements from FSF for system upgrades and reports/module development.• Articulate and document business requirements by coordinating with stakeholders and escalating them to head office for implementation and execution.• Perform knowledge checks of Key Punch operators and conduct training where necessary.• Monitor 3P vendor KPIs and ensure escalated issues are resolved within agreed timelines.• Act as a bridge between distributor, vendor, and company field sales force.

Islamabad

• Value Added Services (VAS) Cloud Hardware deployment monitoring. • Designing of Electronic Voucher Centre (EVC) Business Flows.• Designing of Electronic Voucher Centre (EVC) project functional user cases testing. • Configure Cloud Payment System (CPS) Portal functionalities.

Islamabad

Karachi

4 -Years, Computer Science

College, Pre-Engineering