• Provide strategic customer support to clients in the WBU. I respond to inquiries related to sales orders, credit and returns, inventory levels, deliveries etc. • Utilizes reports to help answers client needs and concerns. Collaborate with the Transportation department to fulfill billings needed. • Work with distributors to align demand with CBI expectations and point out potential out of stocks. I adjust distributor orders when requested in a timely manner/ with 24 hours.• I actively track the progress of distributors programs by conducting weekly meetings to ensure completion.• I work closely with the Sales Department and my DC to ensure that maximum billings are achieved. For new product lunches, I work closely with Sales and the DC to ensure successful distribution. • I manage product rotation and perform weekly check- in with my DCs to review code dates and reach out to distributors for any short-coded product acceptance,

• Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls.• Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in CRM (Salesforce).• Expert in Yelp’s advertising solutions and adapt product recommendations quickly to suit client needs by asking probing questions and overcoming customer objections and rejections.• Achieve and consistently exceed monthly sales goals with a strong work ethic and tenacity.

• Full time night audit clerk who assists staff with ensuring guest accounts have proper established credit. (e.g., issues processing credit card). • Outstanding guest performances with a GSS score over 86.7% averaging in the past 12 months.• Effectively build strong work relationships with multiple departments on all shifts• Audit room rates to ensure profitability for hotel• Maintain composure in high pressure guest situations to come to an agreeable outcome for both guest and hotel• Experience managing the house count and relocating guests when occupancy reaches maximum levels

• Managed a staff of 12 associates who performed different roles in a high-volume performance theatre.• Greeted guests and managed reservations systems. • Assisted guests, university students and staff in sold out show situations and finding alternative dates and viewing opportunity.• Handled all cash transactions in association with the theater.

• Processed program evaluations into Remark, (a software that compiles data.)• Addressed all costumer comments in specific stores to help in store development and increase revenue. • Assisted the Sears Holdings advertising team in creating product placement plans to increase sales.• Analyzed customer shopping trends and took action when opportunity was present.• Assisted Program Managers with a variety of development responsibilities.

• Managed high volume of calls, provided product referrals, and responded to requests of the staff and guest.• Addressed potential clients' concerns, demonstrated empathy, and resolved problems on the spot.• Handled incoming mail, produced documents, oversaw other reception area duties.