Saad Idris Butt, Pmp Email & Phone Number

Canada

• Define strategy for Customer Success, and Partner Enablement.
• Accountable for renewals and driving upsell and cross-sell opportunities.
• Responsible for product backlog and ensuring features align with strategic objectives.
• Responsible for driving product adoption and defining Sales strategy for new product features.
• Define and implement new or improved best practices and tools, while ensuring seamless coordination with Sales, Marketing and Professional Services.
• … Show more

• Created training program for direct Partners which included onboarding of product, sales, and services processes.
• Defined and implemented Knowledge Center, reducing support tickets by 70%.
• Created partner onboarding strategy for joint deals with UKG; conducted joint on-site training with UKG to 5 partners.
• Established office-hour sessions to provide real-time support and receive product feedback.
• Worked with Partners and Marketing teams to publish case studies and blogs to… Show more
• Worked with Partners and Marketing teams to publish case studies and blogs to celebrate wins.

Toronto, Canada Area

• Ensured client satisfaction by leading teams to deliver goals and objectives of the project, on time and within budget
• Created and maintained project plans by coordinating with Subject Matter Experts (SMEs) and secured approvals from required stakeholders
• Tracked and reported on risks, issues and project status to stakeholders; organized and facilitated bi-weekly governance calls
• Managed the merger of Credential Financial and Qrade; received recognition and awarded for a… Show more
• Managed the merger of Credential Financial and Qrade; received recognition and awarded for a successful project Show less

• Direct, coordinate, implement, execute, control and complete Professional Services’ projects while maintaining overall corporate goals and objectives
• Develop detailed project schedules for effective work assignments and clear milestone definitions for transparent project health monitoring. Work with project team members and provide direction and mentorship as required
• Closely monitor project activities and take corrective action as required to ensure project meets business… Show more
• Closely monitor project activities and take corrective action as required to ensure project meets business objectives; maintain project issues and risks with required mitigation plans
• Develop and manage project financials and keep it up-to-date for continued analysis on weekly, monthly and milestone basis
• Report and review progress of projects with stakeholders; formalize communication plan to ensure timely, accurate updates are provided

• Manage client expectations and foster a positive relationship through collaborative process
• Facilitate requirement discussions with customers; create functional artifacts, manage scope, influence technical decisions and identify constraints to ensure business objectives are met
• Collaborate with Product Management to identify design initiatives fit for core product
• Mentor staff in project methodology and consulting excellence, encourage best practices and provide performance… Show more
• Mentor staff in project methodology and consulting excellence, encourage best practices and provide performance evaluations Show less

• Facilitated discussions with stakeholders on project scope, business risks and gaps, resourcing, and cost estimates
• Interfaced with customers on business and process analysis, business intelligence and reporting, integrations to ERP systems and other improvements
• Maintained “hands on” capacity throughout the project life cycle including requirements gathering, documentation, test plan development, system configuration and project closure
• Built customer loyalty by adhering to… Show more
• Built customer loyalty by adhering to deadlines, providing quality solutions and quickly resolving defects Show less

• Managed functional consultants throughout the full life cycle of IT projects; provided a mentoring environment to encourage professional growth and exposure to new skills during project timeline
• Led discovery sessions with project stakeholders, developers, and analysts. Defined and introduced functional consultants, their roles and responsibilities. Mapped out timelines, milestones, and communication processes
• Maintained “hands on” capacity throughout the project life cycle… Show more
• Maintained “hands on” capacity throughout the project life cycle including requirements gathering, documentation, test plan development, system configuration and project closure Show less