Saadiq Brathwaite work email
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Saadiq Brathwaite personal email
Analyst who's focus is to improve business productivity and efficiency. Specialize in implementing, configuring, or supporting Front End and Back End services.
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Qa AnalystIce Apr 2021 - PresentAtlanta, Ga, Us -
Operations System AnalystIce Nov 2018 - Apr 2021Atlanta, Ga, Us• Provide immediate assistance to traders, back office, support personnel, IT staff, System Engineers, and Developers inorder to provide the best customer service and minimize any impact regarding the internal infrastructure.• Record all incidents, tickets, or customer cases through a global ticketing system.• Full application support for proprietary systems.
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Network Operations Center Technician 1St ShiftVirtual Citadel Inc Jul 2017 - Nov 2018• Assist customers with ticketing system, monitor facility alarms, remote assistance for customers and other employees,install and maintain all servers as assigned.• Locate route and assist in executing restoration in the event of a service interruption.• Proactively responds to potential problem areas to ensure integrity of the network.
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Technical SupportNutel Distributors Llc Jan 2014 - Jul 2017• Maintained all network equipment and installation of security.• All issues handled through a ticketing system.• Acted as first point of contact for all major technical issues, including power outages, system failures, and disaster recovery.• Troubleshoot network/server equipment, removes and replaces defective equipment. -
Manager In Training Technician (Service Department)Fry'S Electronics Jan 2016 - Mar 2017• Prepared and presented technical proposals for clients.• Troubleshoot and resolved web application, network, end-client issues escalated from customer support and otherdepartments with a 100% success rate.• Record all issues, tickets, or client services through a proprietary system.• Install and tested routing/switching equipment.• Coordinated the logistics of all internal equipment or products for the department.• Managed employee coverage.• Handled scheduling for the deployment of the Service Technicians.
Saadiq Brathwaite Skills
Saadiq Brathwaite Education Details
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Gwinnett Technical CollegeComputer Programming
Frequently Asked Questions about Saadiq Brathwaite
What company does Saadiq Brathwaite work for?
Saadiq Brathwaite works for Ice
What is Saadiq Brathwaite's role at the current company?
Saadiq Brathwaite's current role is Innovation is my motivation.
What is Saadiq Brathwaite's email address?
Saadiq Brathwaite's email address is sa****@****ice.com
What schools did Saadiq Brathwaite attend?
Saadiq Brathwaite attended Gwinnett Technical College.
What skills is Saadiq Brathwaite known for?
Saadiq Brathwaite has skills like Microsoft Office, Customer Service, Networking, Technical Support, Internet Protocol Suite, Routing, Troubleshooting, Software Installation, Network Administration, Customer Satisfaction, Sales, Windows.
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