Saad Jamshaid Email & Phone Number

1 Northside 75, Atlanta, GA 30318

• Spearheaded shift from Waterfall to Agile development at Atlanta location resulting in faster development cycles and more applicable MVPs for customers
• Managed 4 5-member cross-functional cross-state teams to develop high priority features addressing customer needs
• Coordinated intra-departmental meetings to identify priorities, address conflicts, and meet project deadlines on time
• Tracked progression of multiple simultaneous projects and shifted resources to complete projects on time
• Responded to team needs by switching roles between designer, programmer, tester, and team lead whenever necessary to clear blockers
• Led stand-ups with Managers and Scrum Masters to address issues spanning departmental and out-of-state teams

1 Northside 75, Atlanta, GA

• Researched, assisted in design, and developed company milestone projects to capture greater market share by simplifying hospital billing options, increasing product availability by creating smartphone and inpatient.
• Addressed customer concerns by connecting to hospital systems and resolving problems such as authentication issues, cleaning corrupted data, and identifying bugs in applications
• Hosted company-wide training and education sessions to share research results and best practices
• Built knowledge database for development to ease troubleshooting and compile useful references
• Established company-wide priority ranking system through Atlassian with department directors
• Mentored new hires and provided feedback on growth opportunities and career paths

353 Ferst Drive, Atlanta, Georgia 30332-0285

• Completed crossover projects with 5 other departments
• Analyzed customer interaction across 19 divisions and 8 universities
• Saved $100/month by compiling and analyzing data
• Increased customer engagement 300% in two months, expanded the departments reach by establishing a multi-platform social media strategy
• Took lead role and completed a public relations interview project on short notice
• Introduced a match-making feature to the campus recreation center for easy player matchmaking across different sports and skill levels

Kuwait

• Reduced backlog of troubleshooting issues by 30%
• Introduced open-source software to reduce cost
• Increased efficiency and turn-over rate by automating repetitive tasks
• Built and configured custom computers

Master Of Business Administration - Mba, 3.97

Activities and Societies: Managing Technical Resources, International Practicum, Business Communication, Emerging Technology, Innovation.

Bachelor Of Science (Bs), Electrical And Electronics Engineering

Activities and Societies: Wall climbing, archery, table tennis, racquetball, trekking

Hs

Activities and Societies: Chess, table tennis, cricket