Highly accomplished and results-driven Project Manager and Salesperson with a proven track record of success in the Amazon FBA industry. Skilled in managing complex projects, driving sales growth, and optimizing e-commerce operations. Adept at leading cross-functional teams, implementing effective sales strategies, and fostering strong relationships with suppliers and vendors. Known for a strategic mindset, exceptional problem-solving abilities, and a passion for delivering exceptional customer experiences. Committed to achieving business objectives, exceeding targets, and staying ahead of market trends. Seeking new opportunities to leverage my expertise in project management, sales, and Amazon FBA to drive success and make a significant impact in a dynamic and fast-paced environment.

Responsible for coordinating the software team and being a liason for the marketing and advertising teams. Additionally, worked closely with customer champions to assess customer success to better market the product and determine areas of improvement.• Worked to provide strategic, operational and fiscal leadership while working on long-term company goals. • Ensured that the project teams understood all aspects of the responsibilities assigned and used sprint planning to assign points for task completion. • Restructured quality assurance plans by collaborating with clients, engineers, and business development to ensure all aspects of quality are met in a timely manner.• Strong background working in a customer-facing environment and driving initiatives to improve customer satisfaction• Establishing a trusted relationship that works to ensure customer’s overall satisfaction with our products• Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and their causes.• Delivered thorough QA testing reports that determined product quality and release readiness.• Analyzed root cause and resolved customer product design issues.• Tracked marketing promotions to determine success and/or failure, in order to better understand consumer behavior

Managing a team of 8 junior engineers to develop pressure alleviation technology intended for the health care sector. • Restructured quality control plan collaborating with clients, engineers, and business development to ensure all aspects of quality are met in a timely manner.• Created Design of Experiments (DOE) for production resulting in 8% reduced material costs.• Eliminated redundancies by creating reports regarding nonconformance of products or processes, daily production quality, root cause analysis, or quality trends.• Played a key role in preliminary research, design, production, and marketing of vein finder technology for IV insertion for use in the healthcare sector.• The research included a focus on vein visualization and healthcare markets, specifically reviewing materials required for construction to be sustainable to ensure the company maintains a competitive edge.• Sourced research papers and patient experiences, observed demand, interviewed an advisory board and contacted healthcare professionals to drive revenues by translating customer needs into product solutions. • Utilized SolidWorks and created 3-D printable designs to produce mechanical prototypes for testing and projected potential pitfalls in design and use.• Leveraged strong background in design and physics to determine ideal LED wavelength, and applied multiple variable testing on data sets to ensure result reliability.• Presented at startup competitions involving a panel of judges, audience members, and potential investors, which resulted in securing $30K in additional funding.• Supervised simulation scheduling, quality assurance, and project planning in addition to maintaining records of engineering design documentation.

• Played a key role in the maintenance and improvement of a bio-trickling filter at Polycon-Magna Inc. Collected gas samples from the plant and used GC analysis to aid in creating acclimated microorganisms capable of breaking down plant exhaust fumes. • Optimized an existing exhaust treatment infrastructure to further reduce pollutants using Programmable Logic Controllers (PLCs) and Human Machine Interface (HMI) units.• Established emergency procedures for air and water flow in the process for plant shutdowns and restarts to preventing equipment and product damage.• Reduced equipment costs by collaborating with engineers to review Piping and Instrumentation Diagrams (P&IDs), PLCs, and equipment for optimizing and streamlining processes.• Utilized ISO 9000 standards to guide product quality measures and collaborated with production personnel to create practical safety programs.• Maintained biofilter water piping by removing excess biomass buildup, and checking chambers weekly to prevent irregularities and potential variations in analyzing equipment.• Generated Standard Operating Procedures (SOPs) for equipment, compliance, commissioning, process controls, and safety protocol for quality assurance and operator training purposes.• Incorporated various equipment including commercial steel and PVC piping, spray nozzles, air flow meters, HMIs, pumps, heat exchangers, humidifiers, pressure relief valves, temperature controls, actuators, and pressure controls into the design of the system.

• Played a key role in the implementation of a bio-trickling filter at 3M Canada Scotch-Brite, through organizing and monitoring the construction of a 40,000L filter used to biodegrade process pollutants.• Reviewed required tasks a day in advance to ensure the project maintained continuity with the plant schedule.• Assessed each construction milestone and any potential downtime areas, maintaining daily communication with contractors.• Optimized operations to run in a steady state, while maintaining all safety protocols and meeting system requirements for cooling, scrubbing, and treatment aspects.• Changed parameters for each treatment section, allowing for a higher degree of system control and helping to streamline the process for different plant run schedules.• Performed troubleshooting and presented issues with performance to meet compliance testing requirements, ensuring process pollutants were meeting bylaw restraints post treatment.• Fostered company relationships by organizing meetings to discuss future plans, meeting deadlines and evaluating engineering design.• Counseled with five to ten staff, including the CEO, Plant Manager and Foreman, Electrician, Senior Process Engineers, Environment Specialists, and Senior Electrical Engineers to overcome challenges of the project.

• Researched processes to generate high-quality biodiesel from waste vegetable oil, and tested the product in a lab to promote high quality and to meet ASTM standards.• Optimized the process to limit waste produced during production in addition to reducing heating requirements.• Implemented a centrifuge and designed plans for a distillation column to recover methanol from glycerol, and dehydrated glycerol for biodiesel washes.• Obtained a Transportation of Hazardous Goods Certificate, and gained the ability to drive forklifts and operate specialized equipment at the site.

• Focused research on bubble migration in various oils, properties of pore structures and networks from published Petroleum journals.• Conducted research for Professor John Chatzis regarding porous media and gas migration to construct experiments to test properties and characteristics of porous media.• Created a matrix of data sets for experimental testing to develop a numerical relationship to the experimental data.• Measured fluid properties such as viscosity, density, interfacial tension, permeability, and porosity using engineering instrumentation on various oils and bitumen.

• Knowledge of customer assistance and great communication skills• Stocked and merchandised products in proper locations• Knowledge of common workplace hazards and safety procedures• Exceptional team skills, enthusiasm, persistence, and reliability