As the Atwood Building Manager, I oversee the daily operations of the Atwood Memorial Center, ensuring a seamless experience for all visitors while maintaining safety standards.1. Supervise daily operations and manage efficient service delivery.2. Provide exceptional customer service, enhancing visitor satisfaction.3. Reconcile daily transactions and ensure accurate cash management.4. Handle emergency situations with professionalism, ensuring visitor and staff safety.5. Lead operational decision-making to address challenges and support continuous improvement.

As an AV Technician, I managed audiovisual technology for a wide range of events taking place at the Atwood Memorial Center at St. Cloud State University. 1. Managed AV technology for Atwood Memorial Center's events, ensuring flawless audio and video performance.2. Operated and maintained a variety of AV equipment, including sound systems, projectors, and video conferencing tools.3. Provided on-site technical support, swiftly resolving issues to minimize disruptions.4. Collaborated with event organizers for stage setups, rehearsals, and performance logistics.

In this role, I maintained technology devices at the Tippie College Of Business and provided technical support to students, faculty, and staff through email, phone, and in-person interactions. 1. Maintained and managed technology devices to ensure optimal performance.2. Provided comprehensive tech support to students, faculty, and staff, addressing inquiries via email, phone, and walk-ins.3. Conducted audits of devices to assess functionality and compliance.4 Worked on implementing campus initiatives in the Metaverse to enhance digital learning experiences.5. Ensured the integrity and reliability of technology devices across the college.

I was responsible for managing the invoicing processes for Discover Qatar tourism reservation projects such as international B2B services and the FIFA World Cup 2022.1. Raised and sent invoices for tourism reservations to clients, ensuring all services were accurately accounted for.2. Addressed and resolved client queries promptly to maintain high levels of satisfaction.3. Maintained detailed records of bookings and invoices to support efficient operations.4. Collaborated with internal teams to streamline invoicing processes and improve service delivery.

As an Accounts Payable Specialist, I was tasked with reconciling customer hotel quarantine bookings and verifying the legitimacy of all transactions. My attention to detail and commitment to efficiency played a vital role in enhancing customer satisfaction and optimizing business operations.1. Audited hotel quarantine bookings, ensuring the accuracy and integrity of financial transactions.2. Oversaw the reconciliation of payments from customers across the nation, ensuring timely processing.3. Assessed payable and made strategic decisions to promote customer satisfaction and operational effectiveness.4.Collaborated with cross-functional teams to facilitate prompt transaction processing and adherence to financial guidelines.