Saad N. Email & Phone Number

Pakistan

- Oversee After Sales of security solution products in Pakistan region- Manage Hotline Technical Support Centre and Regional RMA Service Centres- Project deployment expertise including but not limited to LCD Video wall, Turnstile/Swing Barrier, Access controllers, SAN Storage, Thermal/fever screening and IP Solutions- Identify core complex problems and devise solutions- Provide pre-sales support and Proof of Concept on all security solution products- Established a solid 80%… Show more - Oversee After Sales of security solution products in Pakistan region- Manage Hotline Technical Support Centre and Regional RMA Service Centres- Project deployment expertise including but not limited to LCD Video wall, Turnstile/Swing Barrier, Access controllers, SAN Storage, Thermal/fever screening and IP Solutions- Identify core complex problems and devise solutions- Provide pre-sales support and Proof of Concept on all security solution products- Established a solid 80% satisfaction rate in market with room to improve- Manage National Distributors and System Integrators RMA- Provide RMA, Product and Technical trainings to retailers, dealers, system integrators and distributors Show less

Pakistan

- Undertake daily operation and management of RMA center in Karachi, Pakistan- Circuit and hardware analysis to resolve critical and complex issues - Provide post-sales support, technical analysis and documentation- Logistics and inventory management of RMA in Pakistan- Maintain database containing records for all incoming and outgoing RMA and After Sales services

Pakistan

- Provide Tier 2 technical support for streaming and related services- Analyze problems encountered with video streams and output device specific problems- Devised solutions to overcome issues in real time- Maintained a positive customer satisfaction rate.- In charge of managing customer queries, complaints- Promoted sales and educated customers regarding services offered

Malaysia

Assembly, testing and repair of manual, semi-automatic and fully automatic mechanical machines used in a wide scope of industries. Created machines from scratch after sourcing raw materials. Shaped mechanical structures using power tools to fit product criteria. Examples include liquid dispensing machine, conveyor belt mechanism for bottle packaging and antenna mounting hardware.

Malaysia

Maintain and manage computers, printers and photostat machinesMaintain network for printing services.Troubleshoot computers for software or hardware issues and Photostat machines and printers for related hardware problems.Guide customers regarding printing necessities.