Saad Najaf Khan Email & Phone Number

Bremen, Germany

Hamburg, Germany

• Technologies: Atlassian, Apple Business Manager, Microsoft 365 (Entra/Intune/Exchange), Miro, Slack, Fortinet, Unifi, HPE Aruba• Supervised a diverse portfolio of IT applications, enhancing operational efficiency and ensuring seamless integration across departments.• Implemented robust security and access management protocols, mitigating risks and ensuring compliance with regulatory standards.• Administered, mapped, and streamlined business processes, resulting in improved workflow efficiency and adapting to evolving business needs.• Acted as the key liaison for teams, delivering content and technical support on internal tool usage, improving user adoption and troubleshooting efficiency.• Spearheaded technical improvements and arranged regular system maintenance, ensuring optimal performance and uptime.• Developed and executed technical proof-of-concept solutions and prototyped innovations to test feasibility, driving technical advancements.• Optimized license management strategies, cutting costs by over 40% through effective resource allocation.• Cultivated vendor relationships, negotiating favorable terms and ensuring service quality and cost efficiency.• Aligned technology infrastructure and processes with ISO 27k standards, ensuring compliance with requirements and improving organizational security posture.

Bremen, Germany

Support for planetary science data and web services supporting the Research Infrastructure, implementation of server-side, backend monitoring, backup and maintenance tasks.

Riyadh, Saudi Arabia

• Contributed to system design and led prototyping efforts, ensuring solutions met technical specifications and client requirements.• Oversaw the installation and commissioning of systems, ensuring compliance with industry standards and minimizing downtime during deployment.• Trained customers in system operation and preventive maintenance, improving their ability to independently manage equipment and reducing service calls.• Provided ongoing support and conducted corrective maintenance, resolving technical issues swiftly to maximize system uptime and client satisfaction.

Riyadh

• Technologies: Motorola DIMETRA R6.2/R7.x/R9.0, VMware vSphere 6, Cisco• Monitored Main Switching Office (MSO) and Base Station (EBTS/MBTS/MTS4) sites, ensuring optimal performance and promptly addressing any operational issues.• Administered and managed hardware, consoles, radios, users, and talkgroups, maintaining seamless communication and system integrity.• Configured base stations and radios according to customer specifications, customizing solutions to meet specific operational requirements.• Provided close support to onsite technicians during maintenance, troubleshooting, and testing, enhancing issue resolution speed and system reliability.• Collaborated directly with Motorola support to resolve critical service-affecting issues, minimizing downtime and ensuring high availability of services.• Conducted administration, maintenance, and health checks on MSO servers, routers, and switches, safeguarding system functionality and proactively preventing failures.• Delivered monthly incident and event reports to line management, offering observations and recommending strategies for continual service improvement.• Assisted the NOC team in resolving network configuration issues ensuring efficient network operations.

Riyadh

• Technologies: Cisco ISR and Catalyst Platforms, Motorola DIMETRA R6.2/7.x, MTS, MTP/MTM Radios• Led network configuration efforts, integrating diverse tactical communication systems with Deployable Communication Node (DCN) to meet customer requirements.• Configured routers and switches, implemented VoIP/TDMoIP solutions, and monitored networks, while deploying advanced network applications and control measures to ensure seamless connectivity.• Implemented and configured secure mobile radio systems, specifically the Motorola MTS4, aligning with deployment specifications for optimal field performance.• Managed satellite communication systems throughout their service life cycle, configuring and operating Satellite RF Equipment and VSAT Terminals for uninterrupted communication.• Rehomed satellite sites based on parameters provided by VSAT Consultants, optimizing connectivity and enhancing operational efficiency.• Provided specialized support to deployed assets in both peacetime and active locations, ensuring operational readiness and reliability.• Delivered comprehensive training to operators before deployment, instructing them in correct maintenance methodologies and enhancing system longevity.• Designed and implemented a redundancy configuration for deployed satellite communication systems, reducing downtime for customers to mere minutes, maximizing service availability in critical scenarios.

Riyadh, Saudi Arabia

I worked as Junior Network Technician with Nova Incepta Ltd. My primary roles were to install, administer and manage computer networks for small business/home offices. My main focus on Cisco 3550/3560 Switches and use of VLANs & Tier level design to segregate networks.

Riyadh, Saudi Arabia

I volunteered for one month summer internship with a private business individual. I did site upgrade from telephone lines to Ethernet links, merging data and voice networks for VoIP using 3COM switches and implemented Aastralink PBXs for voice services. Other duties included installation, maintenance and administration for small business/home offices for various IT related hardware such as desktop computers, printers and laptops.

Master'S Degree, Communications And Information Technology

Bs, Electronics Engineering, Cgpa: 3.28/4.00

Activities and Societies: Senior English editor of University Magazine ”The REED”, Served as Media Coordinator for Cultural and Dramatic.

Igcse And Gce Advanced Level, Science

Activities and Societies: Football, Table Tennis, Computer Gaming CompetitionsCertificate & cash prize from Middle East International.