Muhammad Saad Qureshi Email & Phone Number

Multan, Pk

Multan, Punjab, Pakistan

Working as an Executive Sales Operations officer, where my main responsibilities are:• Working with the team on the delivery of different reports / dashboards to the line manager on channel performance and support.• Handling of Network Complaints as well as sharing resolution details with the Sales Team• Working on Customer Complaints and solving customer issues within TAT• Involving in Franchise Documentation (Induction, COO, Suspension, Termination)• Ensuring delivery of different dashboards/presentations/reports to the management on channel performance and coordinating with the regional team to ensure performance achievement• Arranging training for the franchise channel as per updated business requirements.• Working on target setting and subsequent communication to the stakeholders• Performed relaxation cases for franchises and Business development officers for motivation

Multan

Duties & Responsibilities: •Handling the staff issues and preparing a good team to work.•Maintaining the standard of work up to the expectations throughout the project execution.•Effective customer support techniques and co-ordination skills•Escalate potential blockages to Vendor and Project Manager in a timely manner to avoid delaysSupervising the technical team responsible for providing customer support, responsible for ;• Development work at Telephone Exchange like cable laying from DSLAM to MDF and cable patching at both ends.• Complete sales and retention targets of broadband, PSTN and IPTV on the daily basis.• Also worked on Customer Relationship Management(CRM) for fault analyzing and to help out to field staff. Supervising the sales team responsible for,• Team comprised of 12 FSA’s (Field Sale Associates), and 20 Indirect or Direct Reports (Sales & Regional Distributers)• Ensure quality of sales and distribution• Feedback and suggestion on competitor activities• Manage distributors/customers and their operations• Coach, motivate and develop Distributor’s and PTCL direct sales force

Islamabad

Working as a Network Design Engineer at xFlow Research Inc.Responsibilities includes the following:> Deployment and Maintenance of OpenStack, an ecosystem to provide cloud infrastructure services.> Automated deployment and Management of Test OpenStack environments using:--> PackStack--> DevStack--> Conjure-Up> Automated deployment, Administration and Management of OpenStack Production Environments using different orchestration tools.--> Deployment of Red Hat OpenStack Platform using TripleO--> Deployment of Canonical OpenStack using MaaS, and JuJu> Deployment of OpenStack Enhanced Platform for NFV Deployments, the features included are:--> NUMA pinning ensures that the workload uses memory local to the processor.--> Huge pages improve VNF efficiency by reducing page lookups.--> SR-IOV enables network traffic to bypass the hypervisor and go directly to the virtual machine.> Responsible for Network Design and uptime of Cloud Platforms> Document deployment and Operational Tasks to assist other team members.

Islamabad

Worked as an electronic design engineer and where I was assigned a project which converts waste heat of a geyser or cooking utensils into electricity. And the main responsibilities are: PCB Designing. Mechanical Designing. Circuit Designing

Pakistan-Kotaadu

Responsibilities:My responsibilities here is to understand the basic principles of Power Transmission and Distribution in Pakistan.Here I have to be there from 8-5pm to absorb different concepts of Transformers,Generators,and Switch Yard.• Description of the Plant:KAPCO is Pakistan's largest Independent Power Producer (IPP) with a nameplate capacity of 1600 MW. KotAddu Power Plant (the "Power Plant") was built by the Pakistan Water and Power Development Authority ("WAPDA") in five phases between 1985 and 1996 at its present location in KotAddu, District Muzaffargarh, Punjab. In April 1996, KotAddu Power Company Limited ("KAPCO") was incorporated as a public limited company under the Companies Ordinance, 1984 with the objective of acquiring the Power Plant from WAPDA. The principal activities of KAPCO include the ownership, operation and maintenance of the Power Plant.The Power Plant is a multi-fuel gas-turbine power plant with the capability of using 3 different fuels to generate electricity, namely: Natural Gas, Low Sulphur Furnace Oil and High Speed Diesel to generate electricity. The Power Plant is also the only major plant in Pakistan with the ability to self-start in case of a country wide blackout

Multan

Learnt how to make correspondence between two cell telephones and close-by portable towers utilizing Microwave communication.

Bachelor'S Degree, Electrical, 3.48

Activities and Societies: Director Finance in TABA YOUTH CHAPTER TABA YOUTH CHAPTER basically a welfare society.It organized different.

Cisco Certified Network Associate, Networking, Routing And Switching, A

-Cabling. -Ipv4 and Ipv6 Addressing. -Routing Protocols Rip, Ospf and Eigrp. -Manual Routing. -Dhcp Servers. -Switching Protocols. -VLan.

Hssc, Pre Engineering, 90%

Matric, Science, Got 3Rd Position In Multan Board

Activities and Societies: Cricket Team