Saad Ullah Butt Email & Phone Number

Toronto, Ontario, Canada

• Troubleshooting all system and network related problems while working jointly with the other SMEs. Working closely with Application team and Infrastructure team and with cloud/hosting providers in supporting mission-critical systems, network, pre-boot, and production environment. • Managing 600+ tablet endpoints running on Windows, using COTS applications, including but not limited to issues with hardware, network, application, software and GPS. Provisioning of the tablets with the correct images. • Responsible for the configuration, deployment, and overall Operations & Maintenance (O&M) of web-based 3rd party COTS (Commercial-off-the-shelf) and custom developed (Open Source) applications and the underlying Microsoft SQL database.• Writing and updating manuals for users to describe functionality, installation, and standard operating procedures. Participating in team-based projects and performing other technical duties as assigned.

Mississauga, Ontario, Canada

• Increased digital sales by 20% and customer acquisition by improving online selling process with Ashley’s premium white glove delivery service committed options by platform upgrade to Nextgen Content Management System (CMS).• Trained the employees with a detail-oriented approach achieving 100% compliance to the newly launched UKG Human Resource Management System (HRMS) setting up new accounts, time logging and payroll information for employees.• Improved the Evolve Learning Management System (LMS) by updating content and completing the required modules within the set deadlines to show full compliance with guidelines from management to understand business requirements and industry trends.

Milton, Ontario, Canada

• Led the development of new and novel digital concepts, moving them from product vision to early prototype and then Minimum Viable Products. The innovative projects were Quality and Quantity App for Fuels & Lubricants, Mystery Audit App (iOS & Android), E-fuel - web portal to order fuel, MyLubPortal - solution for e-empowerment of distributors, INFINI - a closed loop digital wallet, Dealer Reward Program, etc.• Winner of Special CEO Award for Q3 2022 (in-house project of Process Simplification through Digital Innovation - Customer Feedback via QR code).• Shortlisted finalist for TotalEnergies CDMS – out of 16 projects from APME, Pakistan was finalist of Innovation Challenge at TotalEnergies HQ (Paris) review.• Innovation Correspondent for Pakistan on topics related to Digital & Innovation for TotalEnergies and affiliate / JV.• Evangelize Agile and lean ways of working in underpinning organization’s digital transformation & innovation efforts.• Partnered closely with digital business and technology ISO 27001 and CMMI Level 3 compliant partners to define and shape new digital offerings for the organization while understanding business requirements, quality standards and industry trends.

• Launched hello.therapy on Instagram in national lockdown Covid situation to provide online counselling services to customers all around the world. It is currently live with 500+ followers and generated good revenue in the global pandemic lockdown scenario.

Lahore, Punjab, Pakistan

• Supervised the daily operations and production (3-5 Tonnes) of LM24 Aluminium ingots manufactured in the induction furnace.

Daraz is South Asia's leading online shopping and selling platform present in Pakistan, Bangladesh, Srilanka, Nepal and Myanmar. Daraz currently operates an ecosystem of around 30,000+ sellers serving around 5 million consumers with more than 2 million listed products on the website.In May 2018, Daraz was acquired by Alibaba Group and we are proud to carry our part of the mission to 'make it easy to do business anywhere'. As part of the Alibaba ecosystem, Daraz will be able to leverage Alibaba’s global leadership and experience in technology, online commerce, mobile payments and logistics to drive growth in our markets. Together with Alibaba, we are ready to empower entrepreneurs in the region with the best selection of products and a high level of convenience.

Pakistan, Bangladesh, Srilanka, Nepal & Myanmar

- Planned, directed and evaluated the activities of IT department in commercial / industrial / wholesale or retail and other establishments- Organized regional and divisional IT operations across Daraz Asian ventures (PK, BD, LK, NP & MM)- Established organizational policies and procedures in relation to product department- Determined strategic planning related to new product features on desktop and Apps (iOS & Android)- Led Product team in building relationships with business partners- Recruited or organized, trained and managed team members/staff- Worked with the marketing department to understand their requirements and communicate to development team following SDLC.

Pakistan, Bangladesh, Srilanka, Nepal And Myanmar

- Performed UATs, designed more test cases/scenarios, bug-fixing, sign-off and successfully launched a new payment method "Keenu Netbanking" for Daraz PK. The "FIRST" and only NetBanking solution in our list of available payment options on the website and Apps.- Led Product team in building relationships with business clients and manage negotiations with our payment partners (Easypay, JazzCash, Keenu, etc)- Handled issues and product development/roadmap related to digital payments on Mobile Wallet, Credit/Debit Card, Netbanking, 1Link and OTC channels- Recruited or organized, trained and managed team- Worked with the marketing department to understand their requirements and communicate to development team

Pakistan, Bangladesh, Srilanka, Nepal, Myanmar, Cambodia And Philippines

- Identified and documented client requirements, conducted business and tech studies. - Designed, developed and integrated information systems business solutions.- Provided advice on IS strategy, policy, management, security and service delivery- Assessed physical and technical security risks to data, software and hardware, and developed policies, procedures and contingency plans to minimize the effects of security breaches.- Developed and implemented policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products and information systems.

- Responsible for Kaymu Seller Center platform.- Reporting bugs on Jira and working directly with Rocket team in Berlin, Germany.- Following SLA for critical issues reported on weekends/public holidays.- Launched Kaymu Seller Center in Cambodia and Philippines with Central Team.- Training local QC & Content teams in the Asian region.- Kaymu/Lazada’s Seller Center transformed or evolved into the current Daraz Seller Center which is currently live ->https://sellercenter.daraz.pk/

Lahore, Pakistan

- Identified problems within the system and assessing their impact, such as analyzing the cost of a solution, evaluating the risk of releasing a product with known bugs.- Produced documents to describe products, such as user manuals and specifications for tools.- Created and managed Wufoo tickets for requests related to account creation, password reset and role change for platforms (Bob, SellerCenter, OMS, BI).

Lahore, Pakistan

- Planned, organized, directed, controlled and evaluated the operations of information systems and electronic data processing (EDP) of Systems (IT) department.- Developed and implemented policies and procedures for electronic data processing and computer systems development and operations.- Met with clients to discuss system requirements, specifications, costs and timelines.- Assembled and managed teams of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.- Controlled the budget or expenditures of the department / project.- Recruited or supervised computer analysts, engineers, programmers, technicians and other personnel and oversaw their professional development and training.

London, United Kingdom

- Organized reference materials, visual aids and other materials as required by university professors or college teachers for lectures.- Conducted seminars, discussion groups or laboratory sessions to supplement lectures.- Assisted in the preparation and administration of examinations.- Graded examinations, term papers or reports.

London, United Kingdom

- Organized reference materials, visual aids and other materials as required by university professors or college teachers for lectures.- Assisted in the preparation and administration of examinations.- Conducted literature reviews, surveys / laboratory experiments and other research for use in scholarly publications and journals.- Compiled research results and assisted professors in the analysis of results and the preparation of journal articles or papers.

Lahore

NetSol Technologies provides software solutions for asset finance, automotive finance, leasing management, lending, contract origination and activation.- Worked as an Internee in Software Development Team- Created documents such as SRS (Functional & Non-Functional Requirements)- Exposure and trained on NetSol's leading product - LeaseSoft - the De Facto Standard in Lease and Asset-Based Finance Software in Asia Pacific Region- NetSol Technologies' LeaseSoft' Product won Best Financial Industry Application for 2007 at APICTA (Asia Pacific ICT Alliance) Awards in Singapore

Master Of Science (Msc), Management & Organisational Innovation

Distinction in Quantitative Research Methods. Special interest in Econometrics and Statistics. Dissertation on Minimum Wages.

Bsc, Computer Software Engineering

As a student of the degree of Computer Software Engineering learned to design innovative solutions based on technology and developed.

Gce A Level, Pre-Engineering