Saad Ullah Butt

Saad Ullah Butt Email and Phone Number

E-commerce Expert - Agile Product Manager | Digital Payments | Cybersecurity @ Serco
hook, hampshire, united kingdom
Saad Ullah Butt's Location
Milton, Ontario, Canada, Canada
About Saad Ullah Butt

I have 13 years of experience in Product & Project Management. Leveraging my strong analytical skills and hands-on proactivity, I’m able to find the right compromises leading to win-win solutions. Colleagues say I excel in foreseeing upcoming roadblocks, understanding priorities and capabilities and exploiting appropriate resources. To achieve set objectives, I organize people and systems utilizing a healthy strategic vision along with the ability to successfully work under pressure.With a Master’s degree in Management & Organisational Innovation and Bachelor’s degree in Computer Software Engineering, I combine extensive technical knowledge with management skills and develop a very responsible approach to each task. I love networking with other energetic professionals who value diversity, inclusion and the importance of emotional intelligence in the work environment. I’m a firm believer in building strong, lasting relationships with clients and colleagues. Led a team of 7 tech professionals for a rapidly growing e-commerce (Alibaba Group) with 200,000+ employees worldwide improving customer service and online shopping experience by more than 50% across Asia Pacific.When I am not working, I enjoy browsing the internet and exploring new tech gadgets, playing table tennis and spending time with my family.Key areas of expertise include: Product Management, Product Vision, Agile Methodologies, Project Management, Business Analytics, Strategic Planning, Product Specifications/Requirements & Product Competitive Analysis, Multivariate Testing, UI/UX and UATs for iOS & Android Apps, desktop & mobile site. Currently looking for new opportunities of Product Manager role in Canada. You can reach me via email at saad62@live.co.uk.

Saad Ullah Butt's Current Company Details
Serco

Serco

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E-commerce Expert - Agile Product Manager | Digital Payments | Cybersecurity
hook, hampshire, united kingdom
Website:
serco.com
Employees:
25801
Saad Ullah Butt Work Experience Details
  • Serco
    Infrastructure Engineer
    Serco Jul 2024 - Present
    Toronto, Ontario, Canada
    • Troubleshooting all system and network related problems while working jointly with the other SMEs. Working closely with Application team and Infrastructure team and with cloud/hosting providers in supporting mission-critical systems, network, pre-boot, and production environment. • Managing 600+ tablet endpoints running on Windows, using COTS applications, including but not limited to issues with hardware, network, application, software and GPS. Provisioning of the tablets with the correct images. • Responsible for the configuration, deployment, and overall Operations & Maintenance (O&M) of web-based 3rd party COTS (Commercial-off-the-shelf) and custom developed (Open Source) applications and the underlying Microsoft SQL database.• Writing and updating manuals for users to describe functionality, installation, and standard operating procedures. Participating in team-based projects and performing other technical duties as assigned.
  • The Dufresne Group
    Technical Consultant
    The Dufresne Group Nov 2023 - Mar 2024
    Mississauga, Ontario, Canada
    • Increased digital sales by 20% and customer acquisition by improving online selling process with Ashley’s premium white glove delivery service committed options by platform upgrade to Nextgen Content Management System (CMS).• Trained the employees with a detail-oriented approach achieving 100% compliance to the newly launched UKG Human Resource Management System (HRMS) setting up new accounts, time logging and payroll information for employees.• Improved the Evolve Learning Management System (LMS) by updating content and completing the required modules within the set deadlines to show full compliance with guidelines from management to understand business requirements and industry trends.
  • Totalenergies
    Digital And Innovation Manager
    Totalenergies Nov 2021 - Sep 2023
    Milton, Ontario, Canada
    • Led the development of new and novel digital concepts, moving them from product vision to early prototype and then Minimum Viable Products. The innovative projects were Quality and Quantity App for Fuels & Lubricants, Mystery Audit App (iOS & Android), E-fuel - web portal to order fuel, MyLubPortal - solution for e-empowerment of distributors, INFINI - a closed loop digital wallet, Dealer Reward Program, etc.• Winner of Special CEO Award for Q3 2022 (in-house project of Process Simplification through Digital Innovation - Customer Feedback via QR code).• Shortlisted finalist for TotalEnergies CDMS – out of 16 projects from APME, Pakistan was finalist of Innovation Challenge at TotalEnergies HQ (Paris) review.• Innovation Correspondent for Pakistan on topics related to Digital & Innovation for TotalEnergies and affiliate / JV.• Evangelize Agile and lean ways of working in underpinning organization’s digital transformation & innovation efforts.• Partnered closely with digital business and technology ISO 27001 and CMMI Level 3 compliant partners to define and shape new digital offerings for the organization while understanding business requirements, quality standards and industry trends.
  • Hellotherapy
    Product Manager
    Hellotherapy May 2020 - Oct 2021
    • Launched hello.therapy on Instagram in national lockdown Covid situation to provide online counselling services to customers all around the world. It is currently live with 500+ followers and generated good revenue in the global pandemic lockdown scenario.
  • Electrotech Metals
    Senior Manager (Operations & It)
    Electrotech Metals Jan 2019 - Apr 2020
    Lahore, Punjab, Pakistan
    • Supervised the daily operations and production (3-5 Tonnes) of LM24 Aluminium ingots manufactured in the induction furnace.
  • Alibaba Group
    Product Owner (Platform)
    Alibaba Group May 2018 - Jan 2019
    Daraz is South Asia's leading online shopping and selling platform present in Pakistan, Bangladesh, Srilanka, Nepal and Myanmar. Daraz currently operates an ecosystem of around 30,000+ sellers serving around 5 million consumers with more than 2 million listed products on the website.In May 2018, Daraz was acquired by Alibaba Group and we are proud to carry our part of the mission to 'make it easy to do business anywhere'. As part of the Alibaba ecosystem, Daraz will be able to leverage Alibaba’s global leadership and experience in technology, online commerce, mobile payments and logistics to drive growth in our markets. Together with Alibaba, we are ready to empower entrepreneurs in the region with the best selection of products and a high level of convenience.
  • Daraz
    Product Owner (Tech)
    Daraz Jul 2017 - Jan 2019
    Pakistan, Bangladesh, Srilanka, Nepal & Myanmar
    - Planned, directed and evaluated the activities of IT department in commercial / industrial / wholesale or retail and other establishments- Organized regional and divisional IT operations across Daraz Asian ventures (PK, BD, LK, NP & MM)- Established organizational policies and procedures in relation to product department- Determined strategic planning related to new product features on desktop and Apps (iOS & Android)- Led Product team in building relationships with business partners- Recruited or organized, trained and managed team members/staff- Worked with the marketing department to understand their requirements and communicate to development team following SDLC.
  • Daraz
    Regional Product Manager (Payments) - Asia
    Daraz Jan 2017 - Jun 2017
    Pakistan, Bangladesh, Srilanka, Nepal And Myanmar
    - Performed UATs, designed more test cases/scenarios, bug-fixing, sign-off and successfully launched a new payment method "Keenu Netbanking" for Daraz PK. The "FIRST" and only NetBanking solution in our list of available payment options on the website and Apps.- Led Product team in building relationships with business clients and manage negotiations with our payment partners (Easypay, JazzCash, Keenu, etc)- Handled issues and product development/roadmap related to digital payments on Mobile Wallet, Credit/Debit Card, Netbanking, 1Link and OTC channels- Recruited or organized, trained and managed team- Worked with the marketing department to understand their requirements and communicate to development team
  • Kaymu Asia
    It Rep Asia
    Kaymu Asia Jul 2015 - Jun 2017
    Pakistan, Bangladesh, Srilanka, Nepal, Myanmar, Cambodia And Philippines
    - Identified and documented client requirements, conducted business and tech studies. - Designed, developed and integrated information systems business solutions.- Provided advice on IS strategy, policy, management, security and service delivery- Assessed physical and technical security risks to data, software and hardware, and developed policies, procedures and contingency plans to minimize the effects of security breaches.- Developed and implemented policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products and information systems.
  • Kaymu Asia
    It Rep (Seller Center)
    Kaymu Asia Mar 2015 - Sep 2015
    - Responsible for Kaymu Seller Center platform.- Reporting bugs on Jira and working directly with Rocket team in Berlin, Germany.- Following SLA for critical issues reported on weekends/public holidays.- Launched Kaymu Seller Center in Cambodia and Philippines with Central Team.- Training local QC & Content teams in the Asian region.- Kaymu/Lazada’s Seller Center transformed or evolved into the current Daraz Seller Center which is currently live ->https://sellercenter.daraz.pk/
  • Kaymu Asia
    Product Analyst
    Kaymu Asia Dec 2014 - Jun 2015
    Lahore, Pakistan
    - Identified problems within the system and assessing their impact, such as analyzing the cost of a solution, evaluating the risk of releasing a product with known bugs.- Produced documents to describe products, such as user manuals and specifications for tools.- Created and managed Wufoo tickets for requests related to account creation, password reset and role change for platforms (Bob, SellerCenter, OMS, BI).
  • National Fertilizer Marketing Limited
    Manager (Systems)
    National Fertilizer Marketing Limited Dec 2011 - Dec 2014
    Lahore, Pakistan
    - Planned, organized, directed, controlled and evaluated the operations of information systems and electronic data processing (EDP) of Systems (IT) department.- Developed and implemented policies and procedures for electronic data processing and computer systems development and operations.- Met with clients to discuss system requirements, specifications, costs and timelines.- Assembled and managed teams of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.- Controlled the budget or expenditures of the department / project.- Recruited or supervised computer analysts, engineers, programmers, technicians and other personnel and oversaw their professional development and training.
  • University Of London
    Teaching Assistant
    University Of London Jan 2011 - Jun 2011
    London, United Kingdom
    - Organized reference materials, visual aids and other materials as required by university professors or college teachers for lectures.- Conducted seminars, discussion groups or laboratory sessions to supplement lectures.- Assisted in the preparation and administration of examinations.- Graded examinations, term papers or reports.
  • Queen Mary University Of London
    Research Assistant
    Queen Mary University Of London Sep 2010 - Feb 2011
    London, United Kingdom
    - Organized reference materials, visual aids and other materials as required by university professors or college teachers for lectures.- Assisted in the preparation and administration of examinations.- Conducted literature reviews, surveys / laboratory experiments and other research for use in scholarly publications and journals.- Compiled research results and assisted professors in the analysis of results and the preparation of journal articles or papers.
  • Netsol Technologies Inc.
    Internee
    Netsol Technologies Inc. Jun 2007 - Jul 2007
    Lahore
    NetSol Technologies provides software solutions for asset finance, automotive finance, leasing management, lending, contract origination and activation.- Worked as an Internee in Software Development Team- Created documents such as SRS (Functional & Non-Functional Requirements)- Exposure and trained on NetSol's leading product - LeaseSoft - the De Facto Standard in Lease and Asset-Based Finance Software in Asia Pacific Region- NetSol Technologies' LeaseSoft' Product won Best Financial Industry Application for 2007 at APICTA (Asia Pacific ICT Alliance) Awards in Singapore

Saad Ullah Butt Education Details

Frequently Asked Questions about Saad Ullah Butt

What company does Saad Ullah Butt work for?

Saad Ullah Butt works for Serco

What is Saad Ullah Butt's role at the current company?

Saad Ullah Butt's current role is E-commerce Expert - Agile Product Manager | Digital Payments | Cybersecurity.

What schools did Saad Ullah Butt attend?

Saad Ullah Butt attended Queen Mary, U. Of London, Ghulam Ishaq Khan Institute Of Engineering Sciences And Technology, University Of Cambridge.

Who are Saad Ullah Butt's colleagues?

Saad Ullah Butt's colleagues are Danny Huynh Hoang, Victoria Fergusson, Christine Ker-David, Rebekah Cutler, Mari Shahmanyan, Martin Smith, Jodi Whatcott.

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