DTCForce is the fastest-growing Salesforce implementation partner in the ecosystem. With customers ranging from Small & Emerging Businesses to Enterprise, DTCForce helps customers realize their Salesforce dreams.Along with managing key commercial accounts, I oversee and plan all new business acquisition strategy and current accounts implementation project plans. As a result, helped achieve 400% growth in revenue within 2018 FY and currently on track to achieve 20% Y/Y growth in 2019 FY.

• Prospecting to generate new Salesforce business as well as managing a team of BDR's, helping them achieve their respective targets• Generate/qualify/convert leads & prospects into Salesforce customers by cold calling, Linkedin, emails, and on-site meetings• Selling Salesforce Licenses, Implementation, Optimization and Managed Services• Developing presentations and SOWs according to business need in order to win/close theaccount• Presenting customized product/solution demos to customers• Delivering to sales quotas as set by management (115% of annual quota with 20% growth Y/Y)• Negotiating with vendors and partners to ensure client satisfaction

• Efficiently troubleshooting and resolving support tickets• Professionally dealing with many different clients in U.S. and Canada• Installing and maintaining many different servers (DC, Citrix, file & print, etc.)• Configuring WatchGuard, Cisco, networking products• Deploying/Imaging Windows 7/8 workstations• Efficiently dealing with Sales to ensure client satisfaction• Configuring and troubleshooting mobile phones• Writing How-to’s, Software and Network Documentation

CRF and Publication Repository Project: • Built a proof of concept around organization’s goals using SharePoint 2013• Meeting with Stakeholders • Developing and designing various kinds of Pages/Sites in Microsoft SharePoint 2013• Developing Job Aids and Documenting SOP’s for use of SharePoint 2013Print Server Project:• Created a new print server with 25 Network Printers• Dealing and Negotiating with Printer manufacturer• Installing and Configuring FollowME Q server on the print server• Testing and troubleshooting PrintersHelp Desk Analyst:• Providing technical support to the staff• Imaging and deploying new computers/laptops• Assisted System Administrator’s in various tasks