- Led product initiatives of the company's main product (B2B API).- Orchestrated the customization of the product by incorporating specific requirements fromtwo major clients, eBay and Wish, ensuring a tailored solution to meet their distinct needs

Onboarding & Payments- Led strategic initiatives and drove improvements in areas such as Onboarding, KYC, and userjourney, enhancing overall product performance- Conducted thorough discovery sessions with diverse stakeholders, mainly Compliance, Risk,and Legal, iterating with dev teams on the refined requirements to attain optimal solutions- Served as the PO for the company’s core business rule platform, establishing and optimizingworkflows for two engineering teams to ensure efficient execution

KYC & Compliance- Designed and implemented tailored KYC flows for major clients such as eBay, Airbnb, and Amazon- Increased automation of onboarding of new customers by 30%

Led and managed infrastructure projects to improve efficiency of Operations teams.- Designed and led integrations with 3rd party Risk and KYC providers- Led improvement efforts for the Operations team technical infrastructure- Defined and monitored the organization's internal processes used for onboarding of new customers

Managing operations team (team of 14 employees)- Defined work procedures to comply with regulation requirements, while supporting business needs- Trained and coached new employees as part of their onboarding process to the team.- Improved associates’ quality by 20% and capacity by 40%.

Reviewing registrations & documents, considering risks and patterns