Sara Ramon Email & Phone Number

Austin, Texas, United States

Maintain a high level of customer service rating above 90% Create unique and individualized guest resolutions while aligning with company policiesNavigate multiple programs while managing a minimum of two guest interactions at a timeUse of Oracle Service Cloud and Customer Service Cloud

Santa Rosa Beach, FL

Part of the store leadership team, supervise retail floor and manage store operations (cash deposits, inventory, and people development) Identify development opportunities and provide feedback to educators and follow up Create and maintain a process for supply management to maintain smooth store operationsDevelop and implement people strategy to.

San Antonio, Texas Area

• Responsible for operations of the facility
• Managing budgets and strategical planning to hit short and long-term profit goals
• Hiring, training and developing the front desk, kids club, and sales team
• Sales focused to reach monthly membership and services goals
• Daily banking reconciliation
• Inventory management

Goliad

• Responsible for delivering high-level sales to increase member and service revenue
• Client relations management of prospective and current client
• Community relations development to generate partnerships to increase overall lead generation
• Assist in member billing and customer service concerns
• Consistently delivered 70- 80% of sales above basic membership package
• Marking via social media, flyering and relationship management

San Antonio, Texas Area

• Creating a consistent positive high-energy member experience
• Managing the front desk team scheduling, training, and development
• Inventory management of retail and concession items
• Hosting demo nights that engaged members with product samples

Cedar Falls, Iowa

• Stewarded relationships with key organizational members in the UNI community
• Create programs/ events that promote cross cultural experiences
• Leaded a team of 11 to plan and program events giving clear expectations
• Worked as part of the team to promote cross cultural experiences for the University community
• Developed marketing and public relations material for the office and its events
• Social media management on Facebook and Instagram

• Acted as liaison between the accounts team and creative 01/2016- 04/2016
• Facilitated teamwork within the creative team while working with other account executives
• Designed checklist for deliverable that matched the requirements of the competition rubric
• Contributed to the development our campaign by organizing and creating a positive team dynamic
• Proactive in seeking opportunities for improvement to most effectively manage time and… Show more
• Proactive in seeking opportunities for improvement to most effectively manage time and deliverables

San Antonio, Texas Area

• Designed, developed a blog website for CYSA 20th anniversary
• Crafted a strategic social media plan that detailed a day by day posts for a year
• Manage social media sites and refocused our message
• Implemented a weekly messaging calendar for the year that included writing monthly newsletters
• Write press releases and media alerts for upcoming events
• Participating in MarComm team meetings

San Antonio, Texas

• Managing relationships with key stakeholders both internally and externally
• Establishing a team oriented environment within and between different departments
• Seeking partnership opportunities within the community
• Managing the POS system and insuring retail, concession, office supplies and, forms are fully stocked
• Control of cash deposit daily and follows all Cash Management procedures.
• Hires, trains and supervises operations team associates

San Antonio, Texas Area

• Provide excellent customer service insuring customer satisfaction
• Collaborating with co-workers to ensure a pleasant customer experience
• Promote strong social and professional skills
• Enhancing work environment by working as a team player
• Ability to answer very busy phones, meet and greet members
• Proficient in using computer systems

San Antonio, Texas Area

• Provide excellent customer service insuring customer satisfaction
• Responsible for child care and clean and safe environment
• Collaborating with co-workers to ensure safety and pleasure of customer
• Promote strong social and professional skills
• Enhancing work enviorment by working as a team player

• Highly experienced in developing and implementing programs that assist in early childhood development
• Hands on experience in implementing early age curriculum
• Strong organizational skills
• Excellent interpersonal and communication skills
• Proven ability to teach all children with dignity and respect
• Profound ability to build interpersonal relationships

• Lead a group of 15 campers to develop life skills including communication, teamwork, team builders and, build professional/ personal skills
• Advocating for campers success in 2-4 week terms
• Developing targeted lesson plans to keep campers engaged and safe
• Mentoring youth through daily activities to foster personal growth
• Organizing value session and leadership sessions
• Coordinate daily activities for campers in my cabin

• Identifying students at risk and provided tailored academic and behavior interventions
• Supporting student learning and development through one-on-one and small group tutoring and mentorship
• Enhancing school climate through morning, lunch, after-school clubs and school wide initiatives
• Coordinating events, team builders and meetings
• Develop leadership opportunity for Corps Members to better support other Corps members
• Working on a diverse team

• Child care and supervision
• Insuring safe and supportive envorment for child and parent
• Communicate with parents and co-workers effectively in difficult situation
• Able to deal with people, problems, and situations with honesty, integrity and personal ethics

San Antonio, Texas Area

• Answering Phones and Emails communicating and collaborating with internal and external affiliated with the district
• Listen to instructions and preform task such as creating flyers and slide show presentations
• Developing relationships with people within the district
• Executing successful meeting

Bachelor’S Degree, Public Relations, Maeketing

Activities and Societies: Alpha Delta Pi, Alpha Delta Sigma Advertising Honor Society, American Advertising Federation AAF, Center For.

Associate’S Degree, Public Relations, Graduate