In this role, I will be assisting the Technical Director of the company in the areas of documentation and support in system execution.

This is role is the next level of what I did earlier as GET in the same company. In this role, I got an oppurtinuty to be a SPOC for a list of customers (including domestic and international OEMs, Tier 1 companies).

I am grateful to PMAC for entrusting and giving me this role, though I had minimum experience. In this position, I got a chance to work with the Executive Director.My role was to,- Maintain his work calendar.- Handle his meetings and appointments.- Work and assist him in strategic discussions.This helped me a lot in visualizing my PGDM course which I am doing parallely.I also got an oppurtunity to try and implement few digital initiatives like,- Incorporating Project Management Tools- Encouraging employees to use digital approval requests via Teams instead of taking print out. This helped the company reduce paper consumption- Introduced Task Managment via MS Planner

In this position, I was responsible for hand-holding a particular customer (CAT) as a SPOC (Single Point of Contact). My roles include,- Maintaining the customer's purchase orders and entering the same into ERP as our sale order.- Communicating the same to the operations as a work order.- Regular follow-up meetings with the operations team to ensure the parts are delivered on time.

- Took responsibility for improvising CNC programming. - Implemented CAM software for CNC programming. - Built a connect between DD ( Design and Development) and production, so that the CNC programming through CADM was seamless.

- Responsible for coordinating marketing, production, purchase and sales to ensure that pace of the project is aligned with customer demand.- Responsible for maintaining ISO documentation.- Working closely with marketing and ensuring that every customer complaint is addressed and CAPA (corrective and preventive action) is documented.