Saatvik K. Email & Phone Number

Ontario, Canada

Elevating the brand aesthetic and helping drive regional business development and brand recognition, and surpassing sales, I successfully:Lead superior customer-facing relationship management, consulting with clients on product selection, styles and product care.Maintain an awareness of trends and market activities while coaching and mentoring retail associates on customer service and consultative selling.Ensure store and merchandise presentation standards meet and exceed corporate expectations.Collaborate with senior leadership team to design and execute sales and branding strategies.Support all front-of-house store associates, providing ongoing training and technical assistance.Contribute to effective Supply Chain operations through monitoring inventory levels and sales;coordinating shipments with head office representatives to ensure client responsiveness.Respond to and resolve customer service issues; ensuring client retention and overall satisfaction.

St. Catharines, Ontario, Canada

Played a key role in a pilot retention program aimed at optimizing messaging strategies for engaging the Millennial and Gen Z demographics, tailoring content to resonate with their unique preferences and values.Conducted, coordinated, and edited digital content for the 2024 marketing campaigns, ensuring a cohesive and impactful online presence.Tracked and monitored campaign performance, utilizing Salesforce reporting, benchmarks, and market research to analyze results and inform strategic adjustments.

Marketing Research Analyst

Led the evaluation of the Badger 2 Badger program using qualitative focus groups and quantitative surveys, measuring stakeholder perceptions and program effectiveness.Conducted marketing studies to assess the impact of new media on fan loyalty and engagement, demonstrating an understanding of how media influences consumer behaviour.Utilised Qualtrics and SPSS to create surveys, collect data, and perform detailed analyses, identifying key patterns and trends to inform strategic marketing decisions.

Hyderabad, Telangana, India

Articulating best practices around account management, overseeing a portfolio of key relationships while helping inculcate a uniform team vision around client engagement, I was responsible for:Spearheading lead generation through outside sales activity and; warm and cold market development to meet and surpass sales and revenue targets.Aligning enterprise customer needs and requirements with Advansoft’s service offerings.Advocating for a high-touch model of client engagement to ensure account longevity and customersatisfaction, resulting in achieving a high number of activations and prospect discovery calls.Overseeing the performance of an 11-person team, providing training and coaching on prospecting, client management and streamlining client interactions.Ensuring seamless new client onboarding and supporting post-sale service adoption.Establishing revenue metrics while developing annual sales KPIs and strategies for expanded market penetration.Identifying opportunities for growth across existing customer value chains and pipelines.

United States

Leading a team of 8 customer-centric talent acquisition specialists, key accountabilities revolved around:Serving as the voice of the customer in addressing and resolving onboarding and activation challenges; mitigating against client churn and supporting account growth goals.Presenting the firm’s capabilities to senior C-level decision makers that led to generating over $130k in revenue within two months.Driving feedback loops with the internal team to enhance the customer experience.Formulating territory expansion initiatives to add new clients to the company’s sales pipeline.Initiating omni-channel marketing initiatives, measuring campaign success against anticipated targetsMaintaining a sharp focus on competitive landscape and addressing market opportunities, threats and service gaps.Verifying robust compliance to contract standards and management of the multi-document new account signing process.

Hyderabad, Telangana, India

Chennai, Tamil Nadu, India

Kochi, Kerala, India

Master Of Business Administration - Mba, Business Administration And Management, Marketing

Activities and Societies: Brock LINC My MBA journey has been a transformative experience, equipping me with a multifaceted skill set that.

Bachelor'S Degree, Computer Science

Diploma Of Education, Maritime Studies