Saatvik Sethi Email & Phone Number

Mumbai, Maharashtra, India

Gurugram, Haryana, India

- Provided expertise in window styling, creative display support, and in-store product placement to enhance brand visibility and drive sales.- Successfully sourced props for in-store displays and events to create impactful brand experiences.- Developed and executed plans for new store openings and store layout planning to ensure optimal customer engagement.- Conducted effective VM training and development for senior management and store teams to enhance performance and achieve sales goals.- Utilized VM tools, including planograms, manuals, and seasonal guidelines to streamline processes and improve efficiency.- Managed vendor relationships to ensure timely delivery of high-quality VM materials.- Generated detailed retail trend reports to inform future VM strategies and stay ahead of the competition.

- Conducted VM enhancement R&D to improve visual merchandising across stores- Designed and sourced new elements to enhance in-store displays- Maintained regular upkeep of all stores across the network to ensure a consistent brand image- Created Planograms to optimize product placement and maximize sales- Acted as a liaison between more than 70 brands and the company's design sense to ensure consistency in visual merchandising- Managed a team of 4 regional SPOCs to ensure effective implementation of visual merchandising strategies- Achieved successful alignments and coordination to achieve perfect executions of in-store displays- Successfully managed 70+ new store openings- Conducted money-mapping impact zones to improve ROI- Developed display activations and impact zones to improve sales- Managed vendor relationships to ensure timely delivery and quality of materials

Gurgaon, India

New Delhi, Delhi, India

Noida Area, India

- Successfully resolved customer queries and complaints, achieving high customer satisfaction ratings and maintaining a positive brand reputation.- Led and motivated customer service teams to deliver exceptional customer experiences, resulting in increased customer loyalty and retention rates.- Streamlined processes and procedures to optimize team performance and maximize productivity, reducing response times and improving overall efficiency.- Collaborated with cross-functional teams to identify and address customer pain points, resulting in improved product offerings and increased customer engagement.

West Delhi, Delhi, India

- Demonstrated leadership skills as the head of the fax and email team, overseeing operations and ensuring efficient communication channels.- Successfully resolved customer queries and complaints, achieving high customer satisfaction ratings and maintaining a positive brand reputation.- Led and motivated customer service teams to deliver exceptional customer experiences, resulting in increased customer loyalty and retention rates.- Streamlined processes and procedures to optimize team performance and maximize productivity, reducing response times and improving overall efficiency.- Developed and implemented training programs to enhance team members' skills and knowledge, improving customer service quality and driving revenue growth.- Collaborated with cross-functional teams to identify and address customer pain points, resulting in improved product offerings and increased customer engagement.

Masters Of Fashion Management, Fashion Management

Bachelor Of Commerce (B.Com.), Business/Commerce, General