Saatvik Aggarwal Email & Phone Number

Amsterdam, Nh, Nl

Rotterdam, South Holland, Netherlands

• Led a company-wide initiative to integrate cross-departmental processes, creating a unified view of business procedures and aligning them with strategic objectives.• Managed stakeholder engagement with global leaders and senior management across various business functions, fostering collaboration and alignment.• Spearheaded self-service customer enablement projects, bridging R&D innovations with operational systems to enhance user experience and efficiency.• Directed the development and delivery of 5 internal digitalization products, significantly improving business process efficiency and effectiveness.• Led company-wide initiatives to design and define policies and business rules for operational optimization.• Developed and managed comprehensive roadmaps for cross-functional teams, coordinating interconnected and standalone products and programs. Tracked progress and dependencies, and provided regular updates on status and milestones.• Collaborated with program team leaders to identify and understand upcoming product needs for the Community & Collaboration (C&C) roadmap, ensuring alignment with strategic goals.• Successfully managed and coordinated partnerships with Mettl and Siemens, ensuring seamless collaboration and delivery of shared objectives.• Leveraged data analytics to extract insights and create comprehensive reports, supporting informed decision-making and strategic planning.• Supported three projects with market research, user insights, and user journey feedback for the Partner Enablement Program, Forum, and Partner Portal.• Oversaw key product offerings, preventing over 1 million euros in annual revenue leakage. This included managing Exam Centre, Digital River, Academy Portal, and Event Scheduler to ensure their effectiveness and alignment with organizational goals.

* Delivered migration project of B2B & B2C Oracle Cloud Commerce Platform (OCC) from Oracle ATG.* Requirement elicitation for an Agile-based eCommerce Platform.* Experienced in Business User Training Module designing and conducting sessions.* Built and led a high-impact team of Business Analysts and Testers. Responsible for the delivery and grooming of the team.* Experienced in Client & Vendor Management.* Manage the backlog with PO (Scope, Prioritize, Organize, Verify and Validate) to deliver early business value and keep sufficient challenging work for the development team to be motivated.* Reiterating the Vision and Mission along with PO, sprint after sprint within the team so that every sprint can be mapped with the ultimate goal that will be achieved over time.* Release planning with Product managers and Business stakeholders to identify the features that will be delivered as a part of future releases.* Showcasing the work done by both teams at the end of each sprint to Product Managers and Business Stakeholders.* Technology Stack - Oracle Cloud Commerce, ATG, Salesforce, Oracle MDM CDH, Oracle R12, JIRA & Xray

Amstelveen, North Holland, Netherlands

Unification of 17 NSOs for Fortune 500 Business from Client Location - 2017-2019(The Netherlands, Europe)* Worked as lead service integrator for a Unified Platform to integrate 17 NSOs with various ERP, SaaS, BI and middleware technologies.* Designed and implemented 5 Gamification programs for 350+ employees, which resulted in a massive reduction in problems & incidents, 100+ automation & change requests were proposed and implemented.* Gained experience in Loyalty & Gamification, Web development, Team Management, Process Improvement.* Handled multiple Onsite as well as Offsite Projects with globally distributed teams.

Mumbai, Maharashtra, India

* Played a pivotal role in enhancing organizational efficiency through the design and development of a comprehensive end-to-end system for Weekly and Monthly reporting and dashboarding of incidents and problems. Leveraging my expertise in business analysis, I spearheaded the project from inception to implementation, ensuring seamless integration with existing systems and delivering a robust solution that met the specific needs of a Fortune 500 Client.* Conducted in-depth analysis of existing reporting processes and identified opportunities for improvement.* Designed a sophisticated end-to-end system tailored to the organization's unique incident and problem management requirements.* Collaborated with cross-functional teams including IT, Operations, and stakeholders to gather requirements and align the system with business objectives.* Led the development team in translating conceptual designs into a scalable and user-friendly reporting platform.* Streamlined reporting workflows and established standardized processes, reducing reporting times and improving overall data accuracy.Conducted user training sessions to ensure seamless adoption of the new system and maximize its effectiveness.* Implemented feedback mechanisms to gather user input and identify opportunities for ongoing enhancements.* Stayed abreast of industry best practices and emerging technologies, incorporating relevant advancements into the system for continuous improvement.

Mumbai Area, India

Delivered MVP successfully for a USA Based Insurance Company as a Business Analyst.Responsible to gather requirements for new features and manage end to end delivery.Experience in Product management with Requirements gathering and elicitation, backlog management.

Mumbai, Maharashtra, India

Worked as a Technical Evangelist and Developer for multiple banks and maintained their Websites, Mobile Apps and APIs in the Loyalty domain.Supported PCI DSS, ISO 27001 and banks audits.Experienced in Integrations for websites & mobile apps - * Multiple Payment Gateways (PayU, Worldpay)* API Integrations for Airlines booking, Movies booking, Bus bookings, Hotel bookings, Mobile Recharge

Mumbai

Projects Undertaken:- Light Weight Fingerprint SDK for Aadhaar Authentication - Java, Swing- Seafarers’ Identity: ILO SID-0002 Compliant Fingerprint SDK for DG Shipping - Java, Swing- Biometrics R&D Lab(UIDAI Funded): Testbed for “Performance Evaluation and Benchmarking of Fingerprint Biometric SDKs for Aadhaar Authentication Services” - Java, Swing, Jasper Report, MySQL- Bharatiya Biometric Attendance System (BharatiyaBAS) - C#, ASP .Net, Crystal Report, MS SQL Server

New Delhi, India

Pg Diploma In Advanced Computing, Computer Science, B (Course), A (Project)

Activities and Societies: Student Placement coordinator Class representative The course is a comprehensive program designed to equip.

B. Tech, Computer Science

Activities and Societies: Part of the Singing cultural society Student Placement coordinator Class representative I gained knowledge.

Senior Secondary School, Mathematics And Computer Science