Saba Akhtar Email & Phone Number

Delhi, India

Gurugram, Haryana, India

• Led the development of comprehensive financial dashboards to track project performance, financial health, and customer feedback for BCG's internal financial project, enabling senior leaders to make data-driven decisions with real-time insights.• Managed cross-regional teams to deliver in-depth analysis of project milestones and financial metrics, improving transparency and accountability.• Implemented custom SQL queries and predictive models to forecast project growth and identify key trends, resulting in a 15% improvement in project delivery timelines.• Delivered strategic recommendations through customer sentiment analysis, increasing overall client satisfaction scores by 20%.• Spearheaded the automation of financial and project reporting processes, reducing manual efforts by 30%.• Built strong relationships with clients, fostering long-term partnerships and repeat business.• Facilitated change management initiatives, helping organizations adapt to new systems and processes.• Conducted in-depth data analysis to identify areas of improvement and opportunities for growth.

Gurugram, Haryana, India

• Engineered a sophisticated Tableau dashboard to visualize five years of attrition data, employing advanced analytics to uncover actionable insights, enabling leadership to identify root causes of turnover and formulate targeted retention strategies.• Executed a comprehensive attrition metrics analysis using statistical methods, revealing critical trends and correlations that informed executive-level decision-making and enhanced workforce stability.• Designed and implemented visually compelling performance scorecards in Tableau, leveraging design principles and user experience best practices to facilitate intuitive navigation and rapid comprehension for managers evaluating employee performance.• Delivered strategic presentations to C-suite executives, translating complex data findings into clear, actionable recommendations, resulting in enhanced alignment on attrition reduction initiatives and improved employee engagement.• Collaborated cross-functionally with HR and operational teams to gather precise data requirements, ensuring that the dashboard functionalities aligned with business objectives and provided tailored insights for varied stakeholder needs.• Integrated disparate data sources using SQL and data blending techniques, enabling a comprehensive view of employee performance and sales metrics, thereby enhancing the accuracy and reliability of analytical reporting.• Automated data refresh and reporting processes for Power BI dashboards, employing DAX for complex calculations that delivered real-time insights, empowering the sales team with timely information for strategic decision-making.

Noida Area, India

• Developed a robust web-based location analytics product utilizing Alteryx, Tableau, AWS, and MySQL, enabling strategic decision-making for optimal store placements and profitability assessments across multiple locations.• Designed and managed complex data workflows in Alteryx, processing diverse datasets from sources such as Experian, TomTom, DNB, and US Census, ensuring data accuracy and reliability for informed analyses.• Implemented seamless API integrations to connect Alteryx workflows with frontend applications, enhancing data flow efficiency and real-time access to critical insights.• Created dynamic Tableau dashboards to visualize location suitability, revenue factors, and profit/loss scenarios, leveraging advanced visualizations to deliver actionable insights to stakeholders.• Conducted comprehensive requirement gathering in collaboration with stakeholders, ensuring that developed products align with business objectives and meet user expectations for performance monitoring and gap analysis.• Utilized MongoDB and the MongoDB BI Connector to design executive-level reports featuring advanced visualizations, providing directors with high-level insights into location performance and strategic recommendations.• Maintained comprehensive documentation for workflows, APIs, and database schemas, supporting future scalability and ensuring consistent knowledge transfer within teams for ongoing product enhancement

Noida Area, India

• Designed and maintained a comprehensive Power BI dashboard to visualize project scopes for network setups, utilizing DAX for advanced calculations to deliver insightful analytics.• Automated data workflows using Alteryx, implementing dependencies, macros, and apps to streamline data updates and enhance operational efficiency across projects.• Conducted space utilization analysis to identify and highlight unused laboratory spaces, providing strategic recommendations for potential re-utilization and optimizing resource allocation.• Implemented a robust automated data update process using Microsoft Flow, ensuring the dashboard is refreshed monthly with accurate, real-time data for informed decision-making.• Developed targeted dashboards for sales and pre-sales teams, facilitating the reference of implemented technologies for Request for Information (RFI) and Request for Quotation (RFQ) creation, ultimately enhancing proposal effectiveness.• Managed and integrated data from SQL Server into Power BI, ensuring accurate and timely reporting by consolidating multiple data sources and maintaining data integrity throughout the dashboard lifecycle.• Collaborated with cross-functional teams and managers to gather requirements and ensure dashboard functionalities meet user needs, delivering actionable insights that drive strategic initiatives.

Noida Area, India

• Led data modeling initiatives for insurance projects, designing robust data architectures that facilitated comprehensive analysis and reporting, ensuring accurate insights into key performance metrics.• Developed predictive models to assess risk and forecast trends in insurance claims, enhancing decision-making capabilities and driving strategic business outcomes.• Collaborated with cross-functional teams to gather requirements and create tailored analytical solutions, improving stakeholder engagement and ensuring alignment with business objectives.• Automated data workflows and reporting processes, significantly reducing manual effort and improving the accuracy and timeliness of insights delivered to stakeholders.• Mentored and trained junior analysts in data modeling techniques and predictive analytics, fostering a culture of knowledge sharing and enhancing the team's analytical capabilities in the insurance domain.

Gurgoun

• Evaluated client satisfaction levels for the newly launched Appointment program by utilizing SQL and Excel, providing insights that directly influenced enhancements in the enrollment process and overall customer experience.• Developed and maintained a dynamic Power BI dashboard to visualize client satisfaction metrics, enabling stakeholders to easily track trends and make informed decisions based on real-time data.• Minimized customer effort during the Annual Enrollment period by analyzing interaction data with R and SQL, identifying high-effort areas and implementing targeted strategies to streamline processes.• Monitored and analyzed website data on the UPoint portal using Google Analytics, generating actionable insights into client behavior and flow that informed the Consumer Insights and Business Analytics (CIBA) team's strategies.• Utilized Tableau to create comprehensive dashboards for customer lifecycle value analytics, successfully identifying the most valuable clients within the health management domain and providing visualizations that supported data-driven decision-making

Noida Area, India

• Reusable Solution Development: Spearheaded the creation of reusable solutions within the retail domain, utilizing SQL Server, .NET, SSIS, and SSRS to enhance operational efficiency and streamline processes for Select Comfort.• Business Requirement Gathering: Effectively gathered and analyzed business requirements, translating them into technical specifications that facilitated the development of data-driven solutions, ensuring alignment with organizational objectives.• Data Collection and Management: Managed and collected large datasets from diverse sources, leveraging SQL for querying and maintaining database integrity, thereby ensuring the accuracy and reliability of data for analytical purposes.• Cross-Functional Collaboration: Collaborated closely with cross-functional teams to identify data requirements and deliver essential analytical support, driving informed decision-making across departments.• Customer Behavior Analysis: Conducted in-depth analysis of customer purchase patterns, leading to the implementation of targeted marketing strategies that significantly enhanced customer experience and contributed to increased sales performance.

785 Jolly Rd, Blue Bell, Pa 19422, Usa

• Developed a robust real-time reporting system for stakeholders to access critical data on sales, inventory levels, and supply chain efficiency.• Monitored and optimized database processes within PDAM, resolving daily issues and managing database lock activities for FDA submissions.• Collaborated with cross-functional teams to enhance tool functionality and drive workflow efficiency and client satisfaction in the pharmaceutical sector.

Merck & Co. 90 E Scott Ave, Rahway, Nj

• Led requirement gathering and development of Symyx Draw and Accelrys Draw tools, utilizing SQL, Excel, .NET, and SSIS to streamline scientific data management in healthcare.• Coordinated onsite operations for Clinical Build and Deployment Services, implementing automated processes to enhance inventory management using SQL, Excel, VBA, and SharePoint.

Noida Area, India

• Achieved timely resolution of daily issues and enhanced inventory management, ensuring smooth operations at Merck & Co. @ HCL Technologies Ltd.

Noida Area, India

• Collaborated with teams to develop software solutions for major clients like Lowe's and British Telecommunications, enhancing operational efficiency and customer satisfaction.• Utilized Agile methodologies to streamline project timelines, resulting in a 20% reduction in project completion time.• Engineered and integrated complex systems to improve data flow and client service capabilities.