Sababathi M Email and Phone Number
The Real Time Analyst is responsible for managing and ensuring that the service level agreements for various programs are met.Manage the chat volume, daily attendance and program break schedules.Produce daily, biweekly and monthly internal reports.Use trends and reports to forecast requirements.
Teleperformance
View- Website:
- teleperformance.com
- Employees:
- 99624
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Management Information System ExecutiveTeleperformance May 2021 - PresentChennai, Tamil Nadu, IndiaThe foundation of real-time analytics in a call center is to provide call data metrics . Call volume is monitored, as well as calls in queue and customer wait time. The most frequent customer complaint when making an inbound call is the wait time, which occurs when a large number of calls is placed in queue.
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Real Time AnalystTeleperformance May 2021 - Sep 2024Chennai
Sababathi M Education Details
Frequently Asked Questions about Sababathi M
What company does Sababathi M work for?
Sababathi M works for Teleperformance
What is Sababathi M's role at the current company?
Sababathi M's current role is Workforce Management Real Time Analyst at Teleperformance.
What schools did Sababathi M attend?
Sababathi M attended Alagappa University, Alagappa Nagar, Karaikudi, Alagappa University, Alagappa Nagar, Karaikudi.
Who are Sababathi M's colleagues?
Sababathi M's colleagues are Anna Stella Giampà, Javier Messam, Francis Dela Cruz, Nathasha Xyreane De Leon, João Figueiredo, Dawn Evans, Graciane Costa.
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