Stacey Bachara Email & Phone Number

Downers Grove, Il

• Drive sales growth and customer satisfaction through outgoing phone calls and e-mail messaging• Act as primary point of renewal for customers within my territory• Identify leads for up-selling opportunities in corporate sales• Drive renewals through phone and e-mail campaigns

• Managed a portfolio of accounts responsible for renewing and growing (approx.. $2M and 250 customers) small business customers with an annual spend of $6,000-$15,000. Provided business solutions that impact performance within the customer’s functional areas: risk management, finance, marketing, purchasing, and technology.• Daily customer contacts via telephone, web and e-mail will include: subscription renewals of annual service, leveraging segment Specialists for upsell and cross-sell including increased credit, marketing/sales and purchasing penetration, customer intelligence gathering, advance application identification and qualification and post-sale fulfillment and customer satisfaction assurance. Execution of targeted campaigns.• Creation of monthly new business pipeline of $10,000 and closing a minimum of $2,500 monthly. Forecast accuracy +/- 5%. Portfolio management including advanced renewals 70% next month; 50% of 2 months out and 40% three months out.• Effectively utilized sales force automation tools to effectively communicate with sales leadership and organize customer relationships.• Remained knowledgeable of customer’s industry trends, general economic conditions, financial practices, and the broad spectrum of D&B products and their applications.• Consistently 105% + of quota

• Manage and grow existing client base• Introduce new offerings to existing client base• Schedule appointments to showcase Beacon IP’s services to prospects• Create Marketing campaigns to drive new business• Work independently with a negligible amount of supervision

• Develop and qualify daily & weekly prospect list from existing clients in SalesLogix• Prospect and qualify Marketing leads from various Marketing webinars• Present Virtual Product Showcases to prospects with the help of Product Specialists• Assist Marketing in designing and implementing Marketing leads process and tracking• Sell entire suite of ProSystem fx Accounting, Auditing & Work Flow offerings• Work independently with a minimum amount of supervision

Sold Thomson Reuters’ suite of subscription and transactional products within North America and held the following positions: •Inside Account Manager, IP Solutions •Account Manager, North American Sales •Contract Renewal Specialist •Territory Account Manager

• Managed staff of 3 including schedules, performance reviews, and on-boarding process.• Generated weekly and monthly reports outlining the issues that the restaurant encountered regarding their ordering process.• Held weekly meetings outlining the issues and suggested implementation plans.

Bachelor Of Science (B.S.), Sociology

Education record

Education record