TECHNICAL RESPONSIBILITIES:Develop and implement test strategies, plans, cases, and closure reports.Conduct various types of testing including functional, integration, system, regression, and security testing.Analyze documents for compliance testing and utilize bug tracking tools.Experience testing mobile, web, and desktop applications using white box methodology.Perform root cause analysis, API testing with Jmeter, and integrate third-party APIs.Review product design for user experience improvement and troubleshoot client issues.Collaborate with developers, project managers, and support departments for updates and patches.Prepare testing environments, present demos, and create documentation with technical writers.MANAGEMENT RESPONSIBILITIES:Implement quality assurance processes and define sprint plans.Manage team tasks, conduct stand-up meetings, and maintain backlog and release criteria.Interview and train new resources, monitor team performance, and support process optimization.Evaluate quality processes and testing execution results.ACHIEVEMENTS:Established a 15-member QA team.Implemented Jmeter for API and performance testing, improving product efficiency.Reduced bug leakages and maintenance costs.Received client appreciation for troubleshooting and providing tested fixes.Reduced regression cycle through automation.Successfully led the release of 8 new product versions.