* Sourcing, negotiation, purchase and contract * Conception and developping of projects with a network of partners.* Strategic Watch.* Operational follow up of production and sales with all concerned Air France HR departments * Organisation and participation in operations related to the promotion of the offer among prescribers and Air France agents.* Control of the existing offer (renegociation, commercial actions)Current Accounts: North America, Canada, Caribbean’s and Indian Ocean…

* Set up of procedures and application of corrective actions.* Creation of an Outlook architecture for mail management and incoming messages (integration of the concepts of priority and tracking).* Creation of Excel Control Sheet (Reporting) and elaboration of weekly and monthly summaries.* Team Training and accompaniment, set up of an array of problem solving tools (FAQ, knowledge base…).* Analysis of the HR needs in terms of CRM tools.

* Study and follow up of the tourism market.* Study of products, commercial negociation, pricing, new product developping (creation of packages, new destinations...).* Contracts issuance, set up of tools and product descriptions (brochures, technical sheets, communication tools...), follow up of attendance and sales analyses…* Training of sales representatives on new products and upgrades.* Litigation Management.