Project Manager
Washington, District Of Columbia, United States
Served as the project manager for the Records and Information from DMVs for E-Verify (RIDE) program, a coordinated partnership between participating state DMVs and USCIS to verify identity documents used for employment verification. -Conducted outreach to all U.S states and territories by presenting the RIDE program in a variety of settings, including conferences -Responsible for coordinating the contracting and technical onboarding of new RIDE-participating states, totaling in over 5 million documents verified annually-Served as point of contact for internal communications team to assist in the development and editing of written materials as well as proof reading for accuracy and plain language-Researched and analyzed the characteristics, issues, and needs of stakeholders to determine the most effective communication strategies and messages to reach those audiences -Gathered and analyzed information to provide responses to the news media and the program’s stakeholders;-Provided expert input to leadership to support program efforts including communicating program metrics and various aspects of strategy -Gathered data to conduct program evaluations, including evaluating, monitoring, and measuring the effectiveness of current activities, identifying potential risks and issues, determining the impact of pending legislation, and making recommendations for strategic planning and operational shifts -Identified training needs for multiple stakeholders and new team members; Created, designed, and conducted necessary program training