Sabal Matter Email & Phone Number

Toronto, On, Ca

- Led software architecture, system design, automation, and analytics- Managed in-house and outsourced technical staff for the development and maintenance of DWF software and web development - Led KPI setting, measurement, and analysis to inform strategy for work-plans to achieve set objectives- Promoted a culture of evidence-based decision-making by capacity building and demonstrating the power of data through visuals and analysis- Coordinated roles and responsibilities of different departments to ensure cross-platform functionality of various workflows and software systems, including training, onboardings, and task management- Managed integrations between Salesforce NPSP, Pardot, Stripe, Form Assembly, and other third-party applications- Resolved escalated errors promptly to ensure systems remain operational such as automated donation tax receipting and Pardot drip campaigns- Collaborated with all departments for qualitative and quantitative evaluation to understand the organizational impact of reconciliation for stakeholders and Canada at large

County Dublin, Ireland

- Designed, maintained, and administered the Salesforce database for various departments and services. Duties included the creation of reports, dashboards and resolving tickets through the Salesforce Support Portal for all user queries- Analysed data to measure KPIs for various regulators and inform evidence-based policy-making for advocacy, quarterly board reports, and government grants. Government grants awarded include Ireland’s largest regional Housing First contract of €16.4 million. - Responsible for the quantitative and qualitative research activities of the organization, such as internal program evaluations and collaborative research with universities. Duties include research design, ethical reviews, risk assessments, survey design, logistics, statistical analysis and interpretation. Published projects include Educational Attainment of Young Homeless Men (October 2019) and Adverse Childhood Experiences and Self-Compassion in the Journal of Child Abuse & Neglect (May 2022). - Researched, wrote, implemented and maintained policies and procedures across the organization to ensure compliance with various regulations and legislations such as the Government of Ireland Data Protection Act 2018, Child's First Act 2015 and the European Parliament and the Council of the European Union General Data Protection Regulation (GDPR) 2016/679. - Created and presented training modules such as the mandatory data protection training module which has trained over 300 staff and all senior management

County Dublin, Ireland

- Created and implemented a bottom-up internal auditing system, by using front-line experience to evaluate compliance and achieve continuous improvement with the National Quality Standards Framework.- Reviewed policies and made recommendations to ensure compliance with various relevant legislations. - Published and wrote the Volunteer Handbook that consisted of policies on the involvement and strategic use of volunteers within the organization.- Simplified organizational policies and procedures by the creation of guidance documents to increase compliance across the organization with internal policies.

- Taught accredited British Columbia secondary school English and Social Science courses with students in Canada and China

Mississauga, Ontario, Canada

- Conducted field research and collect data to evaluate business compliance with Occupational Health and Safety Act (OHSA) and the Employment Standards Act (ESA)- Reported and presented findings for policy recommendations to increase levels of compliance and inform evidence-based policies to senior management, policymakers and compliance officers- Acted as a point of communication between the Ministry of Labour and business owners to provide advice on compliance towards OHSA and ESA

Mbeya, Tanzania

- Responsible for a team of up to 15 and the logistics of health outreach programs such as education and HIV/AIDs testing. - Conducted field research to evaluate the current HIV/AIDS services and provide policy recommendations to decrease mortality rates.

Honours Bachelor Of Arts (B.A.), Political Science Specalist

Masters Of Public Policy (M.P.P.), Research Methodology And Quantitative Methods