Sabarish Sudalaimuthu Email & Phone Number

Bengaluru, Karnataka, India

Chennai, Tamil Nadu, India

• Orchestrated cloud infrastructure provisioning using Terraform, achieving a 30% increase in scalability and reducing infrastructure deployment time by 50%.• Implemented CI/CD continuous integration and continuous delivery/continuous deployment pipelines utilizing Jenkins and Ansible, resulting in a 40% reduction in deployment failures and improving deployment frequency by 60%. Enforced security best practices, including secure credential management.• Implemented automatic instance scheduler Developed and implemented an automatic instance scheduler in AWS, resulting in a remarkable 40% cost-saving. This initiative optimized resource utilization and effectively managed instance lifecycle, contributing to significant financial savings for the organization.• Collaborated with cross-functional teams to automate manual processes and boost team productivity.• Configured AWS CLI and performed necessary actions on the AWS services using shell scripting.

Thoothukudi, Tamil Nadu, India

Responsibilities:• Address user tickets regarding hardware, software and networking• Walk customers through installing applications and computer peripherals• Ask targeted questions to diagnose problems• Guide users with simple, step-by-step instructions• Conduct remote troubleshooting• Test alternative pathways until you resolve an issue• Customize desktop applications to meet user needs• Record technical issues and solutions in logs• Direct unresolved issues to the next level of support personnel• Follow up with clients to ensure their systems are functional• Report customer feedback and potential product requests• Help create technical documentation and manuals