Managing prestigious awards ceremonies with a successful history of over 10 years. Significantly increased attendee numbers by proactively reaching out through calls and emails, ensuring high engagement with finalists and attendees. Overseeing end-to-end event planning and execution, coordinating with venues and ensuring flawless delivery of events.Consistently exceeded weekly sales targets.Spearheaded social media campaigns for all award platforms, driving awareness and engagement through strategic content creation and management.Demonstrated excellent project management skills, successfully overseeing multiple high-profile events simultaneously and fostered strong relationships with clients, venues, and industry stakeholders, ensuring seamless collaboration andevent success.

Conducted rigorous background checks and reference verifications for all new hires, meticulously ensuring alignment with stringent legal requirements in the UK.Implemented a streamlined background verification system, resulting in a notable 30% reduction in processing time and bolstering compliance with Service Level Agreement (SLA) benchmarks.Provided extensive support to candidates throughout the application process, offering guidance and addressing inquiries promptly via telephonic or email communication, thereby enhancing candidate experience and satisfaction. Prioritised timely deliverables to facilitate a seamless onboarding journey for candidates, ensuring all necessary documentation and processes were completed efficiently.Maintained a vigilant approach to candidate screening, guaranteeing that all prospective hires possessed a clean background devoid of any irregularities or discrepancies.

Orchestrated effective debt collection strategies to recover outstanding premiums and fees, adhering to UK regulatory standards.• Resolved client and insurer queries promptly, ensuring high satisfaction levels.• Successfully executed a project to clear unmatched cash balances exceeding £10 million, some dating back over 15 years, enhancing financial accuracy.• Developed and delivered comprehensive training programs for new team members, facilitating seamless onboarding during the COVID-19 pandemic.• Effectively managed and motivated a team of 15 professionals, fostering a collaborative and goal-oriented work environment.• Maintained meticulous records, logs, and timesheets, ensuring compliance with Management Information System (MIS) requirements.• Upheld stringent work hygiene standards, safeguarding organizational integrity and reputation.

Billing executive for FedEx UK.Helping them with online payments for direct settlement of the funds. Updating the card details andmanaging their payments at the time of any shipment.Helping the customer with the payment methods and collecting funds through online payment.