•Provided effective and efficient responses to in-bound phone and written case inquiries from employees, supervisors, candidates, and vendors regarding Human Resources policies and procedures. •Developed a strong understanding of benefits, compensation, payroll, position management, and performance and talent management supporting employees and the leadership team across the organization.•Guided leaders with the recruiting and position management process in the Workday system in order to ensure correct user application and understanding. •Assisted managers with any Workday errors providing recommended solutions or alternate methods to meet their business needs. •Attended new hire corporate orientation and assisted new hires with all benefits, tax, and payroll questions.•Established strong client relationships by using problem solving skills to respond to client inquiries within the service level. •Facilitated executive level movement within the Workday system ensuring that officers retain necessary access as a member of the HR Officer Rotation team.•Member of the AZ HR Sunrise Squad focused on engagement across the HR department.

•Provided HR administrative support to senior managers and their corresponding teams for daily activities and special projects. •Supported senior managers by maintaining schedules and calendars, rescheduling appointments to accommodate changing priorities, reserving conference rooms, and providing timely reminders for item due dates. •Managed senior manager’s Concur expenses by ensuring all reports were complete and submitted in a timely manner.•Assisted the University Relations team by posting all Graduate and Undergraduate specialty program positions to school job boards in a timely manner. •Successfully coordinated specialty program student visit day's and ensured that all logistical needs were met.•Proactive and goal oriented member of the 2017 Talent Acquisition Summit Logistics Team

- Successfully assisted with the execution of Branch Division business plans to meet financial goals through sales activity and excellent client relationship management.- Achieved 120 percent of all competitive sales goals in various sales categories on a quarterly basis. - Supervised and ensured all branch compliance with applicable laws, regulatory requirements, and bank policies.- Assisted all staff in analyzing customer accounts and making decisions regarding check holds to ensure minimal bank charge offs.- Developed quality business through personal prospecting and strategic telemarketing to maintain high valued business client relations. - Completed bank opening and closing procedures in an efficient and accurate manner. - Coached and supported In-Store Banking Specialists with different types of motivational tools to encourage the staff to stay engaged with our clients while hitting sales goals.

- Developed strong relationships with clients to provide excellent customer service, and utilized creative problem solving skills to solve customer issues.- Identified customer needs and effectively cross-sold, opened new accounts, called on new prospects, and performed telemarketing.- Informed customers about bank products such as consumer and business accounts, credit cards, loans, home equity lines, and mortgages in a way that empowered them to chose the best product to fit their needs.- Performed customer account maintenance activities including address updates, linking accounts, and loan extensions.- Maximized sales by managing referrals and customer engagement hitting quarterly sales objectives.- Performed all customer transactions without error and used excellent judgment calls to avoid bank charge offs. - Earned promotion within six months of hire due to achieving sales goals, leading my peers, and customer satisfaction.

- Helped out with time outs throughout the games for excellent game entertainment - Provided excellent customer service to customers and fans to grow fan experience - Attended appearances all around the valley and supported the local community through volunteer work- Gained experience in sports entertainment, events, promotions - Held leadership responsibilities and delegated to train new recruits

- Helped out with time outs throughout the games for excellent game entertainment - Provided excellent customer service to customers and fans to grow fan experience - Attended appearances all around the valley and supported the local community through volunteer work- Gained experience in sports entertainment, events, promotions - Held leadership responsibilities and delegated to train new recruits

- Tutored students in Mathematics in order to improve their grades over a period of 2 to 4 months- Was able to retain and gain new customers through excellent communication and teaching skills - Developed appropriate learning plans and communicated with customers about their child’s learning progress to keep them updated and satisfied with the service - Took leadership and utilized creative solving skills to maintain an excellent work environment at all times

- Instructed children and adults in hip hop dance and creative movement by teaching sets of choreography- Managed the classroom and maintained a fun and energetic environment - Kept track of attendance and managed customer paperwork

- Taught students about nutrition, and physical exercise by creating appropriate learning plans - Successfully managed the classroom and maintained a fun and energetic environment that kept students interested and engaged- Performed cooking demonstrations to give students hands on experience with food- Tracked student homework, writing assignments, and grading’s- Successfully improved student-eating habits over a 3-month period.

- Reorganized and maintained records of all international students and other technical files- Developed and presented student workshops and orientations- Trained and supervised new office assistants in compliance with school and department policies and procedures