Saba Syed Email & Phone Number

London, England, United Kingdom

St Pancras

Supporting one of the Library’s five key strategies 'Heritage Made Digital', I developed and maintained new services in the commercial digitisation pipeline, with customer and stakeholder relationship management. Including project management of major projects relating to digitisation, and the implementation of transformational work flows and processes. I also managed the Library's Northern digitisation operations and logistics in Boston Spa and its integration to the relevant Library portfolios; 'Heritage Made Digital', 'Boston Spa Renewed' and 'Everything Available'.

London, United Kingdom

Previously festival coordinator of small not-for-profit arts organisation until Jun 2014. Now as ops director I oversee volunteer recruitment, pr services, sponsorship, administration and operations of the organisation, liaising with film makers, distributors, venues and film talent. Strategic direction of third party contracts/relationships, including working with charities and community organisations like Oxfam, Macmillan and Time to Change. Extensive event management of the high profile ten day annual London Asian Film Festival with screenings and events at venues across London.

Victoria, London

Leading delivery teams to define and implement digital features and tools to transform the NHS.uk service to connect people to better health and social care information. Worked with senior leadership, external agencies, and the delivery management group in an agile environment to deliver transformative and enabling services in the largest programme in the domain. Focused on governance, reporting and resource management as part of the Domain’s PMO, across 23 programmes.

London, United Kingdom

Working with clients to understand their business requirements and changing needs in the digitising archives sector. To refine operations, reduce inefficiencies and strengthen leadership teams.

Old Street, London

Built and maintained strong relationships with large archive partners including the British Library, The National Archives, FamilySearch, and large county record offices across the UK and Ireland. Focused on executing existing partner agreements in close coordination with internal departments across the business (eg operations, product and marketing). Newly created role as a natural progression from my previous, maximising on my external relationships and knowledge of internal functions and teams.

Old Street, London

Managed delivery of digitised historic archive data sets by commissioning suppliers (mostly overseas). Projects included the national schools registers, 1939 register and the British Newspaper Archive. • Project management of digitisation of multiple record sets in the UK, USA, Ireland and Australia • Contract management - set up regular reporting mechanisms for multiple suppliers, offshore and onshore, for improved delivery and quality of output.• Line management of remote teams, in Dundee, Yorkshire and London ensuring collaborative work • Working internally across departments to ensure quality and smooth joined up delivery to specification, budget and deadlines, leading to improved internal communications. • Continued operations management (remotely) of BNA (British Library newspaper digitisation) project, establishing relationships with different teams within the British Library in new location. • Significant client relationship management of public sector libraries, archives and private suppliers.

Colindale, London

Part of a ten-year plan to digitise the British Library's newspaper collection, (local, regional and national press across three and a half centuries), to make newspaper content searchable online. I oversaw two shifts of 20-26 staff, delivering up to 8000 images a day for Optical Character Recognition (OCR) processes. • Change management for relocation of full project from London to West Yorkshire, including recruitment, training and integration of new team, logistics planning for move into new geographical location and careful relationship management with partner organisation, the British Library. • Set up the production process from scratch, with quality assurance, to British Library preservation and handling requirements, ensuring delivery up to 8000 images a day to team in Scotland, with robust, fully documented processes• Significant stakeholder relationship management with British Library, third party suppliers and internal teams from remote location. • Recruitment, training and managing productivity of 26 staff to deliver to daily targets. Significant mentoring & development of inexperienced supervisors, to raise their profile and enhance their roles as team leaders.

Victoria,London

COI Secondment to the marketing and communications directorate of the Training and Development Agency for Schools as production manager. Main role to transition the production desk to new print procurement service and to new location (in Manchester). I was responsible for print production of all TDA collateral and contract management of storage, distribution and database management suppliers. • Directorate lead for planning and successfully transitioning the production desk and its functions to new staff in Manchester by December 2009. Created, documented and established new business processes (end-to-end process for producing collateral for the TDA) that were fit for purpose in a new geographical location. • Careful relationship management and complex infrastructure movement in transitioning contract management of storage and distribution and database management suppliers to new geographical location.

Farringdon

Seconded to sister company of Dr Foster Intelligence. I managed a team of eight staff and oversaw scheduling, resource and budgets for live projects including online searchable directories, health service guides, content for websites and data collections for the private sector. • Successfully negotiated complex payment process set up by the Department of Health, to ensure revenue of £500k from NHS Choices project via Dr Foster Intelligence.• Improved internal commissioning process through careful relationship building to ensure better communication and links with other departments including with central finance team to improve reporting revenue accurately.

Farringdon, London

Joined the media department upon the awarding of a Department of Health contract to produce and deliver creative and effective solutions to address health inequalities in the NHS. This involved design and delivery of multi media marketing campaigns and large scale magazine production distribution.· Created and managed budget of £4m to produce a range of targeted communications designed to reach disadvantaged groups. As bid manager, I had budgetary control with responsibility for resource planning, print, distribution and production management over three years. My team created, published and distributed four innovative celebrity led magazine titles for specific target groups - Your Life!, FIT, Prime and You’re Pregnant!, with circulations ranging from 20,000 to 1.3 million. I created a managed, online editorial library for use by the NHS with weekly uploads of suitable rights content.· Responsible for financial and operational management and delivery of multi-media social marketing campaigns, including liasing with clients, suppliers and audiences. · Created data capture and reporting mechanisms to allow effective reporting on profitability for the department for the marketing services and finance directors.· Set up work functions and processes to comply with Department of Health’s regulations for contractors and to prepare for ISO 9001.· Created work/project schedules, allocated resource, commissioned editorial and design work, managed suppliers and effectively managed delivery of approximately 20 projects at any one time.· Print buying, production management and distribution for all printed materials for the entire company ensuring best value.

Canary Wharf, London

Key member of the management team running a department of 36 staff producing a 124-page magazine weekly. Saturdays were the highest circulation for, at that time, the UKs largest national newspaper. · Managed budgets for weekly magazine, two fashion supplements a year and an annual travel supplement.· Initiated and developed processes and practices to develop a team ethos and individually mentored inefficient staff to motivate them and increase their productivity.

Four years as assistant to four editors on the features desk. Achievements included:·Special projects for the editorial manager, including setting up new offices for a new supplement, ES Wheels, in five working days. ·Instrumental in the roll out of a new payment system, particularly in the testing phase. Once the system went live I was responsible for training all relevant staff in each area of the newspaper on the new payment system.

Two years in Bought Ledger as part of a three-person team. Main duties included processing invoices for payment, processing staff expenses, reconciling monthly statements and investigating queries.

Part time work, whilst at university, across all accounts departments – payroll, sales ledger, bought ledger, finance, cashiers, ticketing and revenue accounts.

Ba Humanities, European And Modern Literature

BA Humanities, European and Modern Literature

Education record