Soraya Jann Fatima Fay Abaton, Rpm,Cldp®, Clssyb, Chra Email & Phone Number

Warsaw Metropolitan Area

Knowledge Management

Philippines

• RESPONSIBILITIES:
• Involved in the review, modification, and creation of the unit’s policies and guidelines
• Evaluation and approval of external training requests from company staff worldwide
• Evaluation and approval of invoice payments and reimbursement for external training
• Checks and controls for the unit's financial aspectsACHIEVEMENTS:Achievements:- Module design and revision for new staff orientation- Redesigning and revision of all unit reference documents- Creation and analysis of.

Makati City, Philippines

• RESPONSIBILITIES:
• Facilitate and create learning and development programs as well as handle all talent development administrative tasks (calendar management, training materials, etc)
• Supported office operations by answering phone calls, responding to emails, and managing correspondence for employees and outsourcing companies.
• Scheduling and facilitating meetings, conferences, and employee engagement activities.
• Prepare, review, and modify documents, reports, and presentations for executives.
• Maintaining and ensuring office filing systems and documents were organized, correct, and complete.

Parañaque, National Capital Region, Philippines

• RESPONSIBILITIES
• Facilitate technical and soft skill training for management trainees.
• Act as the class manager for employees under the Manager’s Development Program (MDP)
• Coordination with subject matter experts
• Administrative tasks of all learning and development-related activities
• Exposed on the back and front of the house restaurant operations as well as research & development.ACHIEVEMENT:- Certified to facilitate 5 technical and soft skills programs for restaurant managers- Handled 3 batches.

SM Corporate Office, Pasay City

• RESPONSIBILITIES:
• Creates and facilitates training and development programs as well as employee engagement activities
• Handles all training & development administrative tasks (calendar management, training materials, etc)
• Sourcing and collaboration with external training providers
• Provides customer service and operations support in different branches as cashier and on-floor supervisor during peak season
• Prepare, review, and modify documents, reports, and presentations for executives.

Bank Of The Philippine Islands