S. Abbas H. Zaidi Email & Phone Number

Melbourne, Vic, Au

Australia

Karachi

I oversee the day-to-day operations, leading and managing teams, fostering strong client relationships, ensuring financial stability, contributing to business growth, mitigating risks, and collaborating with the CEO and Directors on strategic planning, driving the agency's success and ensuring its continued growth.

Senior Group Manager | Polani Group | Driving Diversification & GrowthSummary:I am a results-oriented Senior Group Manager with extensive experience leading and managing multiple business units within the Polani Group. I have a proven track record of driving growth and operational excellence across diverse industries, including technology, travel, and digital marketing.Key Skills:Business Unit Management: Leading and overseeing all aspects of business operations for multiple units (Polani Global Technologies, Polani Travel Ltd, Your Online Conversation Ltd.)Financial Management: Creating and implementing organizational and program budgets, overseeing accounts payable & receivable, payroll, and financial reporting.Human Resource Management: Building and managing high-performing teams, overseeing HR functions from recruitment to talent development.Operational Excellence: Streamlining processes, implementing best practices, and ensuring efficient daily operations across departments (Facilities, Legal, Brand Management).Strategic Planning & Execution: Developing and implementing strategies to achieve organizational goals and objectives.Leadership: Providing strategic direction and motivation to teams for growth and success.Global Operations: Managing international call centers, software development teams, and digital marketing agencies in Karachi and Lahore.Customer Service: Delivering world-class customer support for an international clientele.

Hounslow, Middlesex, United Kingdom

I Started Working at Roosters Pri Pri, Hounslow as a crew member during my studies at KCB/University of Wales, London, Soon was promoted as Store Manager where my Primary Responsibilities were; Quality Control and Quality AssuranceImplementing best practices as per industry standards e.g. FIFO etcHuman resources management.Team building & staff retention.Risk management & Inventory control.Facility management as per Council guidelines.(Maintained 3 Star ratings from Food & Hygiene Department.)Customer relations & Satisfaction.Food, Labour, and Operational cost control.

Karachi, Pakistan

Joined SSGC LTD.in December 2005, as an Internee, after successful completion of first 5 months as Internee I was offered a contract to work on a GIS Project, Where I learned all the available tools and techniques related to GIS, Remote Sensing and Image Processing.Some Key Responsibilities were,Image ProcessingRemote SensingGPS/DGPS aided Field surveys for Utility Mapping i.e. Pipeline and special Installations.Raster to vector conversion using tools like AutoCAD, Arc View, Arc GIS etc.Data processing and management within GIS environment.Skills & Expertise: Image Processing Software: ERDAS Imagein – 2010, PCI – Geomatica, ENVI, eCognitionGIS Software: ARC – VIEW/GIS, AUTOCAD, MAPINFOOther Software: MS Office, Photoshop, Map Source

Post Graduate Diploma

Msc