Sabbir Ahmed Email & Phone Number

Dhaka, Bangladesh

# Ensuring the quality and reliability of large-scale SaaS applications tailored for a USA-based client.# Collaborating with cross-functional teams to design, execute, and refine test strategies for complex software systems.# Leading efforts in identifying, documenting, and resolving critical issues to enhance product performance.# Implementing automation testing tools and methodologies to streamline quality assurance processes.Driving continuous improvements in software quality standards and customer satisfaction.

Dhaka, Bangladesh

Duties/Responsibilities:================# Comprehensive Testing: Executed various types of manual testing, including functional, regression, and E2E, utilizing tools like JMeter (including CSV file-based testing), Postman, and Swagger for API testing, and Cypress for automation of specific modules. Handled Oracle database operations in Dbeaver.# Test Case & Defect Management: Identified test requirements, authored and reviewed comprehensive test cases, executing over 4,000 tests for web applications, leading to a 25% improvement in test coverage. Implemented systematic defect documentation in Redmine, increasing defect detection by 20%.# Cross-Team Collaboration: Facilitated effective communication between developers and QA through bug review meetings and scrums, accelerating critical bug resolution by 40%.# Requirement Analysis: Participated in business gap analysis and requirement discussions, ensuring project scope was clear and aligned with business goals.# Leadership & Optimization: Led a QA team within an agile environment, reducing testing time by 30% through optimized test plans, task assignments, and automation strategies.# Client Engagement & Support: Maintained clear client communication for requirement clarification, updates, and support, ensuring alignment with project goals. # Presentation & Reporting: Delivered detailed presentations and reports to stakeholders, effectively conveying project progress, test results, and potential risks.

Dhaka, Bangladesh

Duties/Responsibilities:================ Test Execution: Created and executed detailed test cases for web and mobile applications, ensuring high-quality software delivery. System & Acceptance Testing: Performed system and acceptance testing, verifying software functionality and quality. Bug Tracking: Reported and tracked software bugs, collaborating closely with developers to resolve issues and improve product stability. Agile Participation: Actively participated in agile, contributing to continuous improvement and development process efficiency.

Dhaka, Bangladesh

Duties/Responsibilities:================ Web Development: Developed and maintained responsive web applications, including company websites and payroll systems, using HTML5, CSS3, JavaScript, and WordPress. IT Administration: Administered Windows Server Active Directory, managing user permissions and enhancing network security. IT Support: Served as the primary contact for hardware, software, and network emergencies, ensuring operational continuity. Team Management: Supervised IT department employees, providing support, training, and mentoring.

Master'S Degree

Bachelor'S Degree

Higher Secondary Certificate

Secondary School Certificate