Having in-depth experiences with our Sales Intel IP as well as the privilege of working closely with the Cofounders of the company, my roles and responsibility as the head of product operations are as follows :Helping R&D by providing insight about process, solutions and roadmap, so our sales and market Intel data can help more for revenue growth.Collecting, organizing, and analyzing new product ideas from the stakeholders to make informed decisions.Working closely with the engineering team to ensuring product idea into life.Helping Customer Success and Data and Analytics team with Product Enablement.Product tools and tech slack management.Overseeing feedback and quality assurance for ensuring continuous improvement.Bridging communication between product team and other teams.Helping support and sales team with the product they needed to improve the customer experience.