Saber Samara Email & Phone Number

Riyadh, Saudi Arabia

Saudi Arabia- based Nabeeh - Redefining Real Estate MaintenanceAs the Co-Founder and Chief Operations Officer at Nabeeh, a dynamic property management solution dedicated to redefining the real estate maintenance landscape, I am at the forefront of driving operational excellence and strategic growth initiatives.Key Responsibilities:🔹 Operations Management: Lead all aspects of operations, ensuring seamless coordination and alignment across departments to deliver exceptional service and results.🔹 Sales & Business Development: Develop and implement sales strategies to drive revenue growth and expand market presence. Cultivate strategic partnerships and alliances to enhance business opportunities and foster long-term relationships.🔹 Customer Service: Champion a customer-centric approach by establishing and maintaining high standards of service excellence. Proactively address customer needs and concerns to ensure utmost satisfaction and loyalty.🔹 Marketing & Branding: Oversee marketing initiatives to effectively communicate Nabeeh's value proposition and unique offerings to target audiences. Develop branding strategies to enhance brand visibility and market positioning.Achievements:🏆 Successfully launched Nabeeh's innovative property management solution, gaining traction and recognition in the industry within a short timeframe.🚀 Spearheaded strategic initiatives that resulted in exponential revenue growth and market expansion, positioning Nabeeh as a leader in the real estate maintenance sector.💡 Introduced cutting-edge technology solutions and operational efficiencies, optimizing workflows and enhancing overall productivity and performance.Join us at Nabeeh as we revolutionize the real estate maintenance world and shape the future of property management.

Nablus, West Bank

Operations ManagerHome Maintenance Solutions LLCLead a team of skilled technicians and administrative staff to ensure the smooth and efficient functioning of all operational aspects of the company.Coordinate service appointments, manage workflow, and prioritize tasks to meet client needs and deadlines.Implement and maintain high standards of service quality and safety through regular inspections and quality checks.Manage inventory levels, procurement, and stocking of supplies and equipment to support operational needs.Cultivate and maintain strong relationships with suppliers and vendors to ensure timely delivery of materials and equipment at competitive prices.Act as the primary point of contact for client inquiries, concerns, and feedback, ensuring prompt resolution and exceptional customer service.Identify areas for process improvement and implement innovative solutions to streamline operations, enhance efficiency, and drive continuous improvement.Assist in the development and management of the operational budget, monitoring expenses, and identifying cost-saving opportunities.Key Achievements:Successfully optimized scheduling and workflow processes, resulting in a 20% increase in service efficiency.Implemented new quality assurance protocols, leading to a 15% improvement in customer satisfaction ratings.Streamlined inventory management procedures, reducing costs by 10% while ensuring adequate supplies for ongoing operations.Skills:Operations ManagementTeam LeadershipWorkflow CoordinationQuality AssuranceInventory ManagementVendor RelationsClient Communication Process ImprovementBudget Management

Palestinian Territory

Manage all procurement process with logistics operations for 35 branches of Palestine islamic bank.Overseeing and supervising employees and all activities of the purchasing department.Preparing plans for the purchase of equipment, services, and supplies.Following and enforcing the company's procurement policies and procedures.Reviewing, comparing, analyzing, and approving products and services to be purchased.Managing inventories and maintaining accurate purchase and pricing records.Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.Maintaining good supplier relations and negotiating contracts.Researching and evaluating prospective suppliers.Preparing budgets, cost analyses, and reports.

Management

Manage procurement processes and Assets management for 26 buildings in university.For Procurement:Manage the division's capital budget for all tooling expense and participate in annual ISO audits.Manage quotations, negotiations and order placement with suppliers for production raw materials and specific MRO applications.Manage all aspects of RFQ process: competitive bidding, negotiation, and awarding of contracts to vendors.Manage complex supply base and contract manufacturing program from procurement through logistics and delivery.Maintenance of the fixed asset registers.Monitoring of assets in accordance with the relevant policies and procedure.Allocate assets to asset holdersRecord keeping

Palestinian Territory

provide telecommunications services

- Handling accounts payables and vendor’s accounts management . - Handling accounts receivable and customer accounts management .

Economics And Management Sciences, Accounting, 3.42

Activities and Societies: • Cources in conversation in English language . - Summer camp with international volunteers involved.

A-Plus Student

Activities and Societies: - Voluntary activities with disabilities people. - Voluntary activities with children, especially orphans..

Humanities, Litreature Stream, 95.4 %