• Leading an ongoing data-driven redesign of account management dashboards. Spearheading KPI analysis and collaborating with design teams to create a consolidated, user-friendly dashboard for enhanced data visualisation and decision-making.• Acquired proficiency in Credit Risk Modeling using Python through intensive training, covering key techniques such as variable selection, PD model estimation and validation, Logistic Regression, and model evaluation metrics.

• Directed cross-functional teams to develop innovative risk frameworks for the UAE & Bahrain Credit Risk Management teams, resulting in a 6% reduction in customer default rate.• Performed customer segmentation analysis using client behavioural data to identify the high closure rates in accounts. Identified key factors and implemented measures that led to a reduction in closure rate by 17%.• Orchestrated a revenue boost of AED 1.5 million through client-centric financial analysis, leveraging comprehensive insights from client life-cycle and wallet utilisation data, both on-us & off-us.• Analysed and evaluated the performance of deployed frameworks, incorporating stress testing results, identifying growth opportunities, and tracking progress for continuous improvement.• Led a team in developing data visualisation and custom analytical solutions that enhanced decision-making across portfolios.

• Tested and refined strategies through data-driven insights, effectively minimising overall risk and maximising profitability as a vital member of a top global bank's CRM team. Awarded EXL Mastermind of the Year.• Conducted ad-hoc analyses, resulting in a notable 10% increase in profitability.• Designed and automated intricate data manipulation processes, boosting productivity by 20%.• Generated comprehensive pre and post-COVID performance reports for the Personal Loan portfolio. Implemented strategic measures that contributed to a significant reduction in the Gross Charge Off (GCO) from 6.3% to 4.7% and improved customer acquisition.• Performed segmentation reopening analysis, delivering invaluable weekly insights.• Guided and mentored junior analysts through kick-off calls, database training, and portfolio management.

• Streamlined reporting processes by automating Excel reports using VBA and executing data ETL tasks on SAS/SQL, resulting in a 50% reduction in turnaround time and efficient resource management.• Created an Acquisition and Campaign Dashboard to track applications, bookings, and profit and loss metrics on a monthly and campaign basis with meticulous attention to detail. Managed the acquisition and performance monitoring for Personal Loans, producing and presenting weekly and monthly MIS reports to Chief Risk Officers

• Conducted in-depth analysis of the interplay between global indices, OPEC decisions, and oil-producing nations, providing valuable insights into their profound impact on the market dynamics.• Actively traded ICE Brent Future contracts, specifically LCOU8, and achieved an impressive gross profit of $16,000, showcasing astute decision-making and effective risk management in a volatile market environment.