Responsible for:Executing quality assurance best practices across all clients' accounts in order to ensure clients satisfaction. Making sure that team members are working in accordance to latest social media trends. Giving support in the training and development of social media team members. Ensuring team members are meeting required KPIs.Giving support in business development effort with new and potential clients.Working with Head of Social Media to create and implement… Show more Responsible for:Executing quality assurance best practices across all clients' accounts in order to ensure clients satisfaction. Making sure that team members are working in accordance to latest social media trends. Giving support in the training and development of social media team members. Ensuring team members are meeting required KPIs.Giving support in business development effort with new and potential clients.Working with Head of Social Media to create and implement processes to be used within the social media department. Show less

I work closely with my clients Cairo Amman Bank and bci on daily basis to manage their onlinepresence. I'm responsible for setting the overall strategy and making sure to implement it to achieve the client's yearly and monthly KPIs. I prepare advertising campaigns and media plans, executing, monitoring and issuing closing reports.Acting as the social media manager for the department in order to organize our team members' duties and tasks, handle the presentations when pitching for… Show more I work closely with my clients Cairo Amman Bank and bci on daily basis to manage their onlinepresence. I'm responsible for setting the overall strategy and making sure to implement it to achieve the client's yearly and monthly KPIs. I prepare advertising campaigns and media plans, executing, monitoring and issuing closing reports.Acting as the social media manager for the department in order to organize our team members' duties and tasks, handle the presentations when pitching for new clients. Show less

Internet research, responsible for creating campaigns, listening reports, financial sheets, writing proposals, writing and implementing strategies, participating in different pitches. Ensuring that communities are following social media standards and best practices. Giving social media trainings for our clients. For the past two years, I've been working closely with Nawras Telecom in Muscat, Oman to achieve business objectives; pleasingly different customer experience, brand awareness… Show more Internet research, responsible for creating campaigns, listening reports, financial sheets, writing proposals, writing and implementing strategies, participating in different pitches. Ensuring that communities are following social media standards and best practices. Giving social media trainings for our clients. For the past two years, I've been working closely with Nawras Telecom in Muscat, Oman to achieve business objectives; pleasingly different customer experience, brand awareness, and sales leads. We've together achieved great milestones and ROIs and set the bar for social media in Oman.Organized the first Instagram Exhibition in Oman and the region. It received more than 2,000 participations. This event got international attention from industry professionals and influencers. Show less

Responsible for the management of different social media channels of our clients, such as Twitter, Facebook, YouTube and more.Acting as the voice of our clients on the social media space, engaging in dialogues and answering questions where appropriate and engage in conversations with our target audience.Creating social content calendars and helping in setting account's strategy.

Writing proposals for several projects, coordinating and managing those projects which were proposed by organizations such as; UN, USAID, WHO, World Bank, …, etc. Dealing with clients during and after the projects to make sure that we've achieved our clients' goals and reached their expectations. Controlling documents and supervising on all the phases (Inspection, packaging and following up with the shipping companies) of supplying the products/services needed to execute the… Show more Writing proposals for several projects, coordinating and managing those projects which were proposed by organizations such as; UN, USAID, WHO, World Bank, …, etc. Dealing with clients during and after the projects to make sure that we've achieved our clients' goals and reached their expectations. Controlling documents and supervising on all the phases (Inspection, packaging and following up with the shipping companies) of supplying the products/services needed to execute the projects. Show less

The work was basically about helping and solving customers' issues which are related to the architecture, IOS and the operation of different platforms of routers and switches. Solving problems of different levels of difficulty and following up with our customers to assure our customers’ satisfaction, which was the main goal of our technical support center.Dealing with customers from different nationalities all around the globe.

Writing proposals for several projects, coordinating and managing those projects which were proposed by organizations such as; UN, USAID, WHO, World Bank, …, etc. Dealing with clients during and after the projects to make sure that we've achieved our clients' goals and reached their expectations. Controlling documents and supervising on all the phases (Inspection, packaging and following up with the shipping companies) of supplying the products/services needed to execute the… Show more Writing proposals for several projects, coordinating and managing those projects which were proposed by organizations such as; UN, USAID, WHO, World Bank, …, etc. Dealing with clients during and after the projects to make sure that we've achieved our clients' goals and reached their expectations. Controlling documents and supervising on all the phases (Inspection, packaging and following up with the shipping companies) of supplying the products/services needed to execute the projects. Show less