Turn your Challenges with traditional Marketing Into tremendous OpportunityMarketing in general is a challenge for every organization. There are constantly new and emerging opportunities for companies to reach new and existing customers and all are competing for your marketing budget.How do you know which opportunities are right for you? How do you develop an effective marketing strategy, and how will you execute that strategy? Let LSi Media be your experienced partner who you… Show more Turn your Challenges with traditional Marketing Into tremendous OpportunityMarketing in general is a challenge for every organization. There are constantly new and emerging opportunities for companies to reach new and existing customers and all are competing for your marketing budget.How do you know which opportunities are right for you? How do you develop an effective marketing strategy, and how will you execute that strategy? Let LSi Media be your experienced partner who you can trust to work with you to develop a customized strategy that helps grow your revenue. LSi Media has helped its sister companies for the past 5 years build a foundation for marketing and employ winning strategies to grow their market share. Take the guess work out of your marketing strategies and let LSi Media develop a plan to grow your organization. Show less

Currently, as the CEO of LSI Federal Services Inc, I work to pursue strategic opportunities to grow further in the government and open market.

- Created CISA 508 policy/directive and instructions document for CISA Program Manager- Created Trusted Tester SOP’s and best practices for CISA web application and document testing including but not limited to MS Applications and Adobe PDFs.- Assisted in updating Weekly Status Reports (WSR), Statement of Work (SOWs)- Created 508 checklist report templates for each document type (MS Word, MS Excel, MS PowerPoint and Adobe PDF to be used as trusted tester tools as well as customer… Show more - Created CISA 508 policy/directive and instructions document for CISA Program Manager- Created Trusted Tester SOP’s and best practices for CISA web application and document testing including but not limited to MS Applications and Adobe PDFs.- Assisted in updating Weekly Status Reports (WSR), Statement of Work (SOWs)- Created 508 checklist report templates for each document type (MS Word, MS Excel, MS PowerPoint and Adobe PDF to be used as trusted tester tools as well as customer final test reports- Created email templates for customer communications regarding 508 issues.- Created, tracked and maintained sprints and issues in CISA Jira for PLAD Task 2 508/ATP project- Created 508 Customer Satisfaction Survey (CSAT) using MS Forms (only available CISA tool) and related processes such as customer communication email template and Power Automate automation for notifications to custom MS Teams group. The automation provides notifications to CISA 508 team members when new CSAT responses are submitted.- Created ServiceNow Ticket Tracker for 508 Testing requests for KPI and SLA development and tracking progress of 508 Trusted Testers- Communicated with 508 customers, stakeholders and leadership- Interfaced with CISA O365 Engineering team on ATP and 508 SharePoint site design and final 508 compliance testing of SharePoint sites for CIO approval.- Created Communications Plan Presentation Deck for 508/ATP announcement article for CISA Vision Newsletter- Created 508/ATP announcement article with 508 quick-tips for CISA workforce- Created Presentation Deck for CISA Program Manager to present 508/ATP initiative to Internal - Communication Committee (ICC)- Created 508/ATP Project Continuity Document for project exit, including all processes and assets created for the 508/ATP project Show less

Strategic organizational development to include program and project management, Website Development from a planning perspective; Training Program Planning and Development; Product creation and definition. Responsible for oversight of business operations management, including business development, program development (sales training, social networking features), site design and architecture, sales and marketing.

Organizational Operations; Corporate Identity Development and Program Management; Training Program Development and Social Media Strategy to encompass 5 affiliate companies under the Trusum umbrella:NASPEnvision-UExperience-UGrowth-UIMS-Influence Management Systems

Responsible for Capacity and Performance Planning and Management to include monitoring, managing, and reporting on the overall performance and capacity of Terremark's shared infrastructure. This includes Cloud Computing pods and other managed environments, the Terremark Worldwide network, colocation at the NAP of the Capital Region, and backup and storage infrastructure. In addition, responsible to manage a shared pool of project managers who are shared between all Shared Infrastructure… Show more Responsible for Capacity and Performance Planning and Management to include monitoring, managing, and reporting on the overall performance and capacity of Terremark's shared infrastructure. This includes Cloud Computing pods and other managed environments, the Terremark Worldwide network, colocation at the NAP of the Capital Region, and backup and storage infrastructure. In addition, responsible to manage a shared pool of project managers who are shared between all Shared Infrastructure organizations. Show less

Director of Implementation Services Storage and Backup

Manage, coordinate and facilitate new customer installations between sales department and technical departmentGuide new customers through installation process; work closely with lead installation engineer on implementation and tracking customer evaluationsProvide detailed information and clarification on process, answer technical questions and product trainingClient support and development for both resellers and end customersNew product testing and implementationSetup and… Show more Manage, coordinate and facilitate new customer installations between sales department and technical departmentGuide new customers through installation process; work closely with lead installation engineer on implementation and tracking customer evaluationsProvide detailed information and clarification on process, answer technical questions and product trainingClient support and development for both resellers and end customersNew product testing and implementationSetup and Installation of DS3 Remote Laptop Service; Customer Setup and Training on client and Management ConsoleProvide Feedback to developer/vendor on issues and improvements neededProjects:o Update and Completion of Company SOP – cross departmental and cross service offeringso Upgrade Projects: Plan and execute upgrade projectso Plan software version upgrades; develop mailing literature for upgrades; complete mass mailero SalesForce: Implemented contact mailing lists to improve customer communications and notifications of maintenance and upgrade Projectso Negotiated with Shippers to get lowest possible shipping rate for DS3 Datavaulting Show less

customer support specialist; technical assistance; report generation and distribution

Network Support, User/Desktop Support, Network Security, Software/Hardware Upgrade Projects and Roll-outs, Remote Office Support

Setup and operated a business entity; Designed and developed all business collateral; Setup business relationships/partnerships with spas and hiropractic offices. Implemented massage practice as a new service offering; Took part in business fairs for marketing purposes

Business Development; Business Process Planning and mplementation; Marketing Support and Proposal writingContract Negotiations; Pre-Sales Engineering and Client Development; Setup of Vendor Relationships and Account Management; Staff Management (up to 25 employees to include office support staff and technical engineers in-house as well as on customer projects); Benefit Plan Setup and Management: including payroll, medical benefits plan and 401K plan; Human Resource Management

Project Management, Client Interface as technical engineer and application specialist, Developed Client Billing and Reporting Procedures

Managed Help Desk responsibilities; Addressed user computer/software issues; Established help call center procedures and tracking, Managed company wide PC hardware upgrade from planning and ordering to implementation

Business Correspondence, travel itinerary planning; Scheduling and making all arrangements for his speaking engagements around the world; PC Network Support