Senior Oder Operations Specialist
CurrentAs a Senior Order Operations Specialist:Reviewing signed customer contract documentation and initiating the customer order process.Review of customer contracts and purchase orders for software license and professional services purchases.Initial review of order related documentation (contracts, customer purchase orders, professional services proposals, etc.) submitted by customers to ensure all required documentation is provided and complete.Review of customer submitted documents to ensure that the contract and the customer financial instruments do not conflict with AspenTech policies and are reflected accurately within Oracle.Working with sales account managers to coordinate and provide resolution of discrepancies, ensure to make necessary corrections to avoid extended hold periods for customer orders.Coordinates with various cross-functional groups to resolve outstanding issues