Sable Bond Email & Phone Number

Wayne, Pennsylvania

- Responsible for investigating and assessing damage to a variety of equipment.• Communicated information from repair companies to adjusters effectively both written and oral• Investigated damage for a variety of equipment• Negotiate pricing of repairs and replacement with repair companies• Provided excellent customer service to insureds, agents and client company adjusters who had questions on the equipment specialist process• Served as a resource to peers and directors in regards to how to equipment operates • Made recommendations to management in ways to streamline the process for timely claim resolutions• Assisted in resolving customer and client company escalations in regards to equipment damages• Trained new and existing adjusters in the equipment specialist and equipment service representative process

- Responsible for coordinating personal lines equipment claims from beginning to end.• Review and investigate coverage on personal lines policies• Established and maintained accurate reserves on all assigned files• Negotiate and complete settlements in excess of $10,000• Strong verbal and written communication • Able to multi-task in a fast paced and high volume environment• Provide remarkable customer service to insureds and client company adjusters Responded effectively and positively to increased workloads, increasing knowledge and expertise as required while meeting targeted goals• Assisted in resolving customer and client company escalations in a timely manner. • Served as a resource to peers, directors, agents and client companies. • Trained and mentored peers in the Valley Forge and Houston offices.

Concordville, Pa

Manage claims for personal and commercial policies. Analyzed policy coverage and endorsements on personal lines and commercial policies. Investigate liability across multiple jurisdictions and make proper referrals to SIU or to the Field. Conducted recorded interviews with insured, claimants and witnesses. Responded effectively to increased workloads, increasing knowledge and expertise as required while meeting targeted goals. Evaluated and negotiated settlements for property damage and bodily injuries with claimants and attorneys. Negotiated settlements in excess of $500,000+. Adhere to state insurance requirements and regulations. Provided a high level of customer service and have received management recognition. Extended my claim knowledge to assist my peers in organizing their inventory and lowering their pending task.

Analyzed first party policies including Homeowners, Renters, Condo and Rental Dwelling policies. Determined available coverage fairly in a timely manner to the insured. Reviewed quotes for structural damages and completed estimates for structure and contents using Xactimate and Xacontents. Investigated and made proper referrals to SIU due to fraud indicators. Determined subrogation potential and assisted with investigation against responsible parties. Assisted in developing the department's first phone schedule. Developed work flows for my department to assist in more consistent claim handling and investigation of agent errors and omissions. Developed additional resources for my team to assist in theft investigations during peak increases of theft claims.

Concordville, Pa

Adjusted auto claims for personal and commercial vehicles. Investigated coverage and liability for non-injury property damage claims which included multi-car accidents and liability disputes. Monitored vehicle repairs and rental. Negotiated with body shops, tow companies and claimants. Resolved property damage for non-vehicle related damage. Made proper referrals to total loss, SIU and complex. Identified subrogation potential in an effort to maximize recovery.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor Of Business Administration (B.B.A.), Finance, General