Sabrina Sutton Email & Phone Number

Indianapolis, Indiana Area

Indianapolis, Indiana Area

• Handle incoming calls and emails in a timely, professional, and courteous manner.
• Perform calls processes for non-service item related issue when deemed necessary.
• Obtain all necessary customer information and input information into the system.
• Process emergency management requests by engaging key stakeholders within leadership teams across the organization.

Indianapolis, Indiana Area

• Facilitated programs for girls, ages 6-18, which achieve established outcomes.
• Maintained program materials, required attendance records, outcome measurement activities and girl feedback surveys.
• Reported regularly to Director of Programs and/or Program Support Coordinators the status of programs; suggested recommendations for changes.
• Communicated and work effectively with program support coordinators during the program cycle.

Indianapolis, Indiana Area

• Informed students of the certification and/or application requirements to transition into their degree granting school, while assisting during drop-in hours.
• Guided students through the process of schedule building and course registration, once semester plan has been reviewed and approved by an advisor.
• Assisted with office administrative duties, including aid via phone, scheduled appointments and checked students in for both drop-in and scheduled meetings, and managed supplies and front desk and common areas.

Indianapolis, Indiana Area

• Provided excellent customer service to student organizations, departments and external clients of the Campus Center.
• Maintained a mastery understanding of the Campus Center Policy Manual and the Student Team Member Manual.
• Understood procedures and processes related to Event Services and how it helped with customer service.
• Enforced Campus Center procedures and policies with clients and guests and with other team members.