Please complete the CAPTCHA to continue
@berkshireresi.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Stephen Abraham is listed as IT Professional at Berkshire, based in Dallas, Texas, United States. AeroLeads shows a work email signal at berkshireresi.com and a matched LinkedIn profile for Stephen Abraham.
Stephen Abraham previously worked as Senior Helpdesk Support Technician at Berkshire and Associate Technical Support Analyst Contractor at Unitedhealth Group. Stephen Abraham holds Bachelor Of Science (B.S.) In Information Technology And Systems from Naveen Jindal School Of Management, Ut Dallas.
This section adds company-level context without repeating Stephen Abraham's masked contact details.
AeroLeads found 1 current-domain work email signal for Stephen Abraham. Compare company email patterns before reaching out.
Stephen Abraham is a IT Professional at Berkshire. He possess expertise in team leadership, customer service, team building, leadership, microsoft excel and 14 more skills. Colleagues describe him as "I’ve had a great time working with Stephen for the past 20 months at Bank of America - Compliance Technology. The role included coordination with several teams to get the infrastructure and operational risk deliverables completed on time. I was particularly impressed by Stephen’s ability to coordinate with multiple teams to get the work done effortlessly and communicate with senior leaders effectively. He would be an asset to any team."
Listed skills include Team Leadership, Customer Service, Team Building, Leadership, and 15 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Boston, Ma, Us
• Provided remote and hands-on support to 100+ Berkshire-owned properties, including remote offices. • Collaborated with the CIO and AVPs on developmental improvements with the company's intranet using Unily CMS.• Utilized technologies such as Office 365 Admin suite, Azure Admin Portals, Endpoint, Sophos, and Absolute products.
Us
• Supported desktop issues at 100+ local WellMed sites, including installing and upgrading software, installing, or replacing hardware, backing up and restoring end user data, and configuring systems and applications. • Performed preventative maintenance on 500K+ local inventory, including the checking and cleaning of workstations, printers, and peripherals. • Managed incoming work requests using ServiceNow direct calls, call center queues, chat tools, and e-mail to ensure courteous, timely and effective resolution of end user issues. • Analyzed incident trends for ways to prevent future problems and identified opportunities to reduce total time to close tickets and implement solutions.
Us
• Supported desktop issues at 100+ local WellMed sites, including installing and upgrading software, installing, or replacing hardware, backing up and restoring end user data, and configuring systems and applications. • Performed preventative maintenance on 500K+ local inventory, including the checking and cleaning of workstations, printers, and peripherals. • Managed incoming work requests using ServiceNow direct calls, call center queues, chat tools, and e-mail to ensure courteous, timely and effective resolution of end user issues. • Analyzed incident trends for ways to prevent future problems and identified opportunities to reduce total time to close tickets and implement solutions.
Charlotte, Nc, Us
• Utilized technologies such as Actimize (RCM Designer, Visual Modeler), BMC (BMC Remedy, BMC TrueSight Automation Console) and AutoSys Workload Automation.• Assisted the Compliance - Surveillance and Operational Risk Team on data center migrations, new server builds and server decomissions.• Delegated with senior leadership and offshore teams on change requests (CRQ creation and coordinator), patching schedules and ERP (Enterprise Remediation Program).• Communicated with Application Managers on completing deliverables in a timely manner using the RISE (Bank’s proprietary web application based off Pegasystems and Atlassian JIRA).
Irving, Texas, Us
• Troubleshooted and resolved hardware and software issues for 1500+ end-user devices (Lenovo ThinkCentre and ThinkPad products). • Responded in timely manner with user requests through Kayako web-based ticketing system.• Coordinated with upper-management on solutions to benefit call-center and employees.• Managed assets of computer equipment and software licenses using Office 365 products.
• Performed general office clerk duties and errands; Resolved customer issues and inquires.• Restructured outdated office PC's; installed updates using System Center Configuration Manager 2012.• Implemented and supported web-based business applications to streamline workflow and secure information using Kinnser and Vesta EVV products.
Dallas, Texas, Us
• Aided Enterprise Field Support technicians by troubleshooting desktop computers and installing EPIC and GE Centricity clinical software.• Responded to tickets using ServiceNow and resolved issues in-person and over the phone.• Interacted with Service Desk, Business and Application Support teams, and other areas on assisting cases and verifying documents.• Reimaged outdated PC’s; installed updates using Active Directory, System Center Configuration Manager, and Microsoft Desktop Optimization Pack.
Quick answers generated from the profile data available on this page.
Stephen Abraham works for Berkshire.
Stephen Abraham is listed as IT Professional at Berkshire.
AeroLeads has found 1 work email signal at @berkshireresi.com for Stephen Abraham at Berkshire.
Stephen Abraham is based in Dallas, Texas, United States while working with Berkshire.
Stephen Abraham has worked for Berkshire, Unitedhealth Group, Bank Of America, Pfs, and Dove Home Care, Llc.
You can use AeroLeads to view verified contact signals for Stephen Abraham at Berkshire, including work email, phone, and LinkedIn data when available.
Stephen Abraham holds Bachelor Of Science (B.S.) In Information Technology And Systems from Naveen Jindal School Of Management, Ut Dallas.
Stephen Abraham is listed with skills including Team Leadership, Customer Service, Team Building, Leadership, Microsoft Excel, Computer Repair, Teamwork, and Electronics Repair.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts