Clinical Coordinator And Office Manager
Current· Observed and assisted the doctor during clinical sessions with the consent of the patients and families; prepared, organized, and updated billing files and medical charts, including patient intake forms,superbills, initial evaluations, and clinical assessments (e.g., PHQ-9).· Developed a superbill template and ensured proper CBT coding/billing for services; verified insurancecoverage and claims processing (e.g., VOB & EOB).· Triaged patients, screened and referred phone calls, and scheduled appointments; addressed patientinquiries and prescription refill requests; acted as a liaison between patient needs, lab results(e.g., LabCorp, Quest), pharmacies, and practitioners.· Streamlined patient information into automated databases utilizing EHR (e.g., Practice Fusion) andpractice management software (e.g., CGM DaQBilling).