I have always found an interest in the technology around me, asking the question “How does it do that?” The industry continues to become more technologically advanced every day and I refuse to miss out! I am currently in the process of completing my Google IT Support certification which I believe is the first steppingstone in my IT career. I have a bachelor's degree in biology and a minor in chemistry and psychology. Few of the jobs I've had since graduation have been related to this field in any way. Nonetheless I have gained a lot of experience and have been able to obtain and sharpen many skills. I worked in customer service for 5 years where I was an administrative assistant for an insurance and construction company. These jobs allowed me to become more proficient in excel and I was able to learn how to navigate new programs and software that were being implemented. I believe my several years as an administrative assistant has given me ample experience with customers from many different backgrounds and I have found great pleasure in going above and beyond to help customers and clients in any way that I can. I am now at Amazon which is definitely a fast-paced environment and sometimes you have to solve problems as an individual or as a team. Amazon has definitely been the ignition under my IT fire. Just being in the warehouse around all those computers and machines it's exciting to think about how they work and communicate with each other. I am excited to get into the IT field and explore the many opportunities.