My role: - Supervising and motivating staff, including sales associates and cashiers, to ensure high performance, productivity, and customer satisfaction.- Oversee daily store operations, including opening and closing procedures, ensuring compliance with company procedures, and maintaining a neat, clean and organized store environment.- Provide exceptional customer service by resolving customer inquiries or complaints, assisting with product selection, and ensuring a positive “customer first” shopping experience.- Supporting and collaborating with the store manager in achieving sales targets, implementing sales strategies, and coaching staff on effective selling techniques.- Execute visual merchandising displays and promotional activities to drive sales and enhance the store's overall aesthetic appeal.My accomplishments: - Exceeding sales goals by 10% or more for nine consecutive months. - Cultivating an exceptional team through diligent hiring and thorough training.

Teaching core phonics, sight words and fluency to students who struggle with learning disabilities and ADHD. Meeting them where they're at and creating activities to strengthen their skills. Plus tracking their achievement and knowledge acquisition.

Supporting the organization thought digital initiatives. Website Updates, Social Media Content, Online Events, Designing Forms, Worksheets, Letterheads, Logos as well as Collecting Information and Data. I also provide ongoing support for staff when required. Something that I accomplished in this role was having the local municipalities in which we served to acknowledge the month of October as learning disabilities awareness month. I inquired with all the Mayors and collected their declarations.

Supporting summer programing though promotion, and facilitation. I created social media posts to promote summer programing across all our platforms, and tutored students online in phonics, sight words and fluency.

Accurately responded to client inquiries while maintaining agency integrity though confidentiality processes.Recognized for creating peer-to-peer learning initiatives consolidating prior efforts to promote personal development, helping team morale and combating isolating work environments through group support.

Demonstrated a “people first” attitude and “brand awareness” to ensure positive and lasting customer relationships.Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.