Sabrina Graef Email & Phone Number

São Paulo, Sp, Br

State Of São Paulo, Brazil

São Paulo, São Paulo, Brasil

• Administrative support to LATAM teams, including travel bookings, quotes, and purchase orders.• Manage all shipping, mail, facilities, operations and IT-related requests, including server issues and equipment needs.• Manage the process of invoices, and expenses and ensure that financial records are accurate and up to date.• Prepare reports and KPI’s when needed.• Full responsibility of all the office supplies and vendors.• Focal point to Office Landlord – point of contact for all matters.• Support the implementation and management of creative content as well as create and scheduling social media posts and email to customers for events and marketing campaigns.• Assist in planning and executing regional marketing strategies aligned with global goals.• Collaboration with Sales, Product, Finance, and Corporate teams to drive lead generation, brand awareness, and revenue growth.• Help with internal and external communications, maintenance of leads, and final reports.• Organize events, social welfare activities, and initiatives to enhance employee experience.• Oversee office security systems (access control, CCTV) and manage employee access cards.• Coordinating office maintenance and repairs, liaise with building management, and oversee office equipment, ensuring everything is in good working order.• Implement office policies and procedures, ensuring compliance with regulations and company guidelines.

Cajamar, São Paulo, Brasil

Acting in the logistics and transport team to ensure the efficiency of operations, compliance with tax obligations and customer satisfaction, as well as ensuring the correct flow and registration of logistical movements since it involved the control, documentation and monitoring of all stages of freight transport. The main responsibilities were:· Validation of Invoices: check whether the invoices issued are in compliance, avoiding possible errors that could impact the logistical process and tax issues.· Issuance of logistical tax documents: responsible for issuing tax documents, such as Electronic Bill of Lading, Cargo Manifests and other mandatory documents for the transport of goods.· Monitoring and follow-up of trips: monitor the trips of transport vehicles and point out any occurrences or deviations, ensuring that deliveries take place as planned.· Assist partner carriers: provide support and guidance to partner carriers, assisting with issues related to the shipment and invoices of goods and the delivery time of materials.· Communication with related areas: establish efficient communication with other areas that are also involved in the logistics process, such as the storage and distribution sector, the shipping team and the financial area.· Control and provision of information and documents to customers: responsible for providing customers with all information regarding transport such as delivery status, progress of the trip, possible delays or occurrences, and any necessary documents, such as proof of delivery(POD).· Assist in checking accounts payable amounts: support in the process of checking amounts related to services provided by carriers, ensuring that invoices are correct and in accordance with the services performed.

Cajamar, São Paulo, Brasil

As an Administrative Assistant, I had the task of maintaining the efficiency and proper functioning of the company's logistics processes, ensuring that goods and materials are received accurately and efficiently, in addition to contributing to the positive relationship with suppliers. The main responsibilities were:· Receive goods and invoices: Systemically receive goods sent by suppliers, as well as the corresponding invoices, verifying the conformity of the items received with what was requested and ensuring that they are in good condition.· Providing information and solving doubts: Acting as a point of contact for internal employees, providing information on receiving processes, clarifying doubts and resolving issues related to the flow of goods as well as their invoices.· Support to suppliers: Provide support to external suppliers, helping them to understand the procedures for sending goods and invoices, as well as providing guidance on the requirements and standards of receipt of the company.· Documentation control: Properly organize and file the invoices and documentation related to the receiving processes, ensuring that the documentation is complete and available for future references.

Brasília, Distrito Federal, Brasil

With effective communication skills, detailed knowledge of products/services, I represented the company to customers, presenting the products in person or virtually, in addition to training the tools and technical support to the client. The main responsibilities were:· Perform product presentations: responsible for demonstrating the company's products to customers in order to highlight the benefits and characteristics of the products, as well as answering any questions that customers may have.· Represent the company at events and conventions: I acted as the face of the company at national and international events, fairs and conventions, interacting with potential customers, business partners and other industry professionals.· Produce promotional materials: together with the Marketing team, I assisted in the creation of promotional materials, such as videos, brochures, presentations, among others.· Develop educational materials: in addition to marketing materials, I also created educational resources such as manuals, tutorials and training guides that were used to train customers and partners in the effective use of the products.· Internal training: conducted training within the company to teach other employees about new software features or other relevant updates, mainly helping the sales and support team; helping to ensure that all staff are well informed and able to provide adequate support to customers.· Customer support: I played a key role in supporting national and international customers. This included answering questions, solving technical problems and offering assistance in using the software, maintaining a positive relationship between the customer and the company.

Web Desing

Photoshop CS6, HTML 5, CSS 3 e Flash CS6.

Gestão Da Tecnologia Da Informação, Information Technology