• Grew and maintained new business in Central CA through sales and marketing• Developed strategic business plans that met individual and team revenue goals• Analyzed and identified gaps in customer data to identify customer needs and customize solutions that leveraged our strengths and values• Identified key contacts/ decision makers within a customer's organization for the purpose of quickly assessing and resolving any needs or issues• Cold called potential clients to obtain new business, give explanation of services, technology, and benefits• Frequently visited customers to strengthen relationships and upsellAwards: • $1 Million Achievement Award (November 2016: Ending 2016 5% over goal)• Set a new company record for the largest revenue generating month by a BDM in July 2016.• Highest number of Active Accounts 2015

• Maintained and grew an account base (100+ customers; Yearly revenue over $3 million) in Central California by building strong relationships and having open communication• Collaborated with both internal and external contacts to create successful customized solutions• Identified, solicited, and secured new business through lead generation and research• Established new pricing agreements as well as negotiated existing pricing• Stayed current on industry changes to keep education between our customers and carriers agreeable• Ensured both the customer and company are prepared to successfully adjust within the timeline given by NMFTAAwards:2014 President's Club Award (Top 10% Nationwide)

• Set appointments, generated additional revenue for white glove services; ensured freight was delivered timely• Assured all documents were imaged and filed properly• Billed all outbound freight with accuracy, in a timely manner• Reported shortages, damages, and overages on deliveries• Initiated the claims process, and advised customers of any delays• Handled customer pickup requests, tracking issues, and rate quote requests• Worked with management on driver routes to improve productivity• Ordered supplies and managed operational expenses, including maintenance on the trucks• Assisted in preparing for B.I.T. Inspections and that D.O.T. Regulations were up to date• Collaborated with sales in handling customer inquiries and needs for additional services

• Maintained physician's schedules to ensure appointments were set according to specifications and requirements• Handled ordering, labeling, selling, and explaining physician formulated products recommended for various needs• Prioritized patient scheduling• Created, filed, and updated patient charts to maintain current information• Assisted patients with questions and concerns• Helped with pharmacy refills, doctors' notes, and assisted the salon side of the office as needed

• Organized files and prepared district stores for audits; generated daily, weekly, and monthly reports• Processed car rentals and returns, reported stolen vehicles, and maintained current tracking logs of vehicle movements and maintenance• Handled customers and inquiries• Improved account receivables for five locations• Interacted with vendors to order office supplies and services• Provided training for Manager Trainees regarding policies and procedures• Supported the marketing department with coordination of special events

• Prepared purchase orders, generated expense reports, shipped and received packages for the sales department• Scheduled conference calls, conference rooms, as well as lunch and dinner meetings• Managed travel arrangements for the VP of Sales• Collaborated with administrators and HR personnel to plan special events• Installed and maintained SalesLogix databases for West Coast Sales Team • General office duties included, typing, filing, preparing weekly and monthly sales reports, receiving mail, and interacting with vendors to order office supplies and setup new business office locations with basic services

• Answered incoming calls, booked reservations, greeted guests, and assisted with check-in/ check-out procedures• Provided training of new employees• Ran reports and ensured the daily balances in multiple departments were correct• Prepared daily bank deposits and processed charge receipts• Ordered and stocked office/ restaurant supplies• Handled guest requests, complaints, and ensured guest satisfaction

• Provided administrative support to the marketing and advertising departments• Managed sales orders, processed and tracked customer orders, and promoted product sales• Completed monthly billing and collections• Answered incoming calls, greeted visitors, and resolved customer concerns• Coordinated meetings and made travel arrangements• Distributed incoming mail, maintained accurate filing system, and maintained inventory control