Participating in all areas of the clinical trial including, but not limited to, maintaining patient profiles in the Clinical Trial Management System. Participating in daily clinic operations by performing specific, delegated, study procedures, support study staff including the principle investigator, nurse practitioners, lab technicians, and coordinators. Extensive Experience using InForm, Medidata, REDCap, TrialMaster, Clinical Ink, IBM Clinical, MedPace, DataLabs, Veeva Vault, Medrio and other Electronic Data Capture Databases for longitudinal and observational studies. Coordinated on-site Monitoring visits, met with monitors to discuss any regulatory or protocol related findings providing clarification as needed. Conveyed information from studies to investigators, sponsors, and sponsor representatives, adhering to clinical trial protocols and ensuring site compliance with the Institutional Review Board. Authored protocol deviations and addressed inquires promptly and professionally

Serving the Greater Atlanta Area, Thomas Eye Group provides eye care services to patients ranging in age from infants to seniors. Each of the seven practices is a full service provider offering routine eye exams, glasses, contact lens LASIK as well as medical, surgical and cosmetic services. • Lead Check Out for Thomas Eye Group Roswell contributing to the success of the practice through service, teamwork, integrity, and professionalism • Use of EMR and practice management software, Clearwave and Compulink to ensure proper documentation and record of valid insurance, benefit verification, accurately interpreting benefit plans and investigating pertinent details• Multi-tasking abilities include assisting patients and patrons with purchase of supplies and materials, registration, payments, insurance verification while managing the front office staff • Obtain prior authorizations from insurance companies• Accounting and charge entry experience with posting entries and adjustments, processing credit card and cash payments on the account ledger• Calculate out of pocket costs from fee schedules and collect prior to surgeries• Obtain referrals from PCP. Verify correct ICD 9/10 coding for procedures• Primary contact for outpatient families regarding insurance referring them to the patient accounting department as needed

America’s first public arts conservatory provides gifted emerging artists with the experience, knowledge and skills needed to excel in their disciplines and in their lives. It also serves and enriches the cultural and economic prosperity of the people of North Carolina and the nation.• Evaluation of all incoming student health charts for completion of immunization requirements and physical exam accuracy• Management and editing of the Policy and Procedure Manual for Health Services• Monthly reconciliation of Pharmacy and Laboratory bills• Triage and process messages from patients and front office staff to physicians/physician assistants/nurse practitioners• Management and dispensing medications to High School Students, performing EKG's, Peak Flow testing, nebulizer treatments, ordering supplies for the office of Health Services• Scheduling appointments for students, administering vaccines and updating immunization records, documentation of clinical information in Electronic Health Record• Venipuncture and all ordering of lab supplies and tests, contacting students with lab results and any outside appointment information